Truck Dispatcher
2 months ago
The Dispatcher is responsible for coordinating schedules for and staying in constant communication with drivers on the road. They track vehicles, personnel and equipment, while receiving and conveying information. The Dispatcher is an integral part of the transportation team.
**Duties and Responsibilities**:
- Stay in constant communication with drivers on the road
- Monitor and track of the location of all drivers and cargo at all times
- Ensure prompt receipt and delivery of material, product to and from customers
- Update TMW transport system
- Ensure and assist drivers with safety related concerns & issues
- Advise on traffic and weather conditions and arrange emergency assistance for drivers when needed.
- Utilize PeopleNet system for monitoring and compliance
- Ensure compliance with company policies and procedures
- Deal with conflict and be able to solve it quickly
- This position is not limited to the above and can be modified and expanded as required
**Qualifications**:
High School diploma minimum requirement
University education an asset
Minimum 2 years’ experience in a 3rd party logistics environment
Strong Customer Service Skills
Critical thinking and problem solving ability
Ability to work in collaboration with others
Excellent verbal and written communication skills
Knowledge of basic computer programs
Knowledge of GPS systems and geography
Dedication to safety and accident prevention
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
**Experience**:
- Dispatching: 2 years (preferred)
- Transportation/Logistics: 2 years (preferred)
Work Location: In person
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