Bank Teller

**Description**:
We are seeking a skilled and customer-oriented individual to join our team as a Currency Exchange Teller. As a Currency Exchange Teller, you will play a key role in providing exceptional service to our clients and ensuring smooth Currency Exchange operations. This position offers an exciting opportunity to work in a fast-paced environment and grow within the MSB industry.

**Responsibilities**:
Process various banking transactions such as deposits, withdrawals, and transfers accurately and efficiently

Assist customers with account inquiries, providing information on products and services, and resolving any issues or concerns

Promote and cross-sell Currency Exchange products and services to meet customers' financial needs

Maintain a cash drawer, balancing cash and transactions at the end of each shift

Ensure compliance with Currency Exchange policies, procedures, and regulatory requirements

Keep updated on industry trends, Currency Exchange products, and services to provide accurate information to customers

Handle customer complaints or escalations with professionalism and strive for resolution

Collaborate with team members and contribute to a positive work environment.

**Qualifications**:
High school diploma or equivalent; bachelor's degree in finance, business, or related field is a plus

Previous experience in a customer service or cash handling role is preferred

Strong interpersonal and communication skills, with the ability to effectively engage with customers

Excellent attention to detail and accuracy in handling financial transactions

Knowledge of basic Currency Exchange procedures and regulations

Proficiency in using Currency Exchange software, computer systems, and cash handling equipment

Ability to multitask and work efficiently in a fast-paced environment

Strong problem-solving and decision-making skills

Flexibility to work in shifts, including weekends and holidays

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Coquitlam, BC V3B 7W3: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Farsi (preferred)

Work Location: In person