Crew Member
4 days ago
Greeting and assisting customers as they inquire about simulator rentals or products
- Learning about offerings including simulator rentals or products to help customers
- Managing online and phone sim racing rental bookings and communication with customers
- Learning how products work and how to troubleshoot issues with customers
- Assisting other team members in tech and customer support tasks
- Creating an overall welcome and friendly atmosphere to drive customer service excellence to every aspect of the venue including sim lounge bookings and events
- Maintaining a clean space and sanitizing equipment after each use
- Order processing and management
- Interest in motorsport and gaming
- Well organized
- Reliable and committed
- Strong and well presented communication
- Comfortable with technology and learning new apps and systems
Pit Lane Sim Racing is growing to be a well-recognized brand, both in North America and globally. Additional assets that will be considered for advancement opportunity in the future:
- PC building
- Graphic design
- Sales
- Interest in or familiarity with Python and/or MATLAB
- Interest in or familiarity with product design/CAD
**Job Type**: Permanent
Pay: $17.00-$18.00 per hour
Expected hours: 20 - 30 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Ability to commute/relocate:
- Dartmouth, NS: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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