Assistant Restaurant

3 weeks ago

Okanagan Falls, Canada Liquidity Wines Full time

**Assistant Restaurant & Events Manager**
Liquidity Wines
Okanagan Falls, British Columbia

**About Us**:
Located in Okanagan Falls, the Heart of Wine Country, Liquidity offers an artisan approach to winemaking - taking you on a journey of the senses that captures the art of winemaking from grape to glass in a stunning space with incredible views. Time is spent enjoying these finer things in life, while in the vineyard care is taken to carefully hand-harvest the best fruit and artfully blend them into fine wines.

**Who We Are**:
A little fun goes a long way. Fun breeds creativity, which in turn inspires collaboration. We believe laughter, gratitude and raising a glass are the bonds that build our teams. We’re here for each other always because every person on our team matters in a very real way. We end our days already excited about tomorrow.

**The role.**

Reporting to the Guest Experience Manager, our Assistant Restaurant & Events Manager will lead a team of hospitality professionals ensuring the delivery of a five-star culinary dining experience for guests. You will assist in strategically leading the team to take guest satisfaction to the next level. You will work alongside the Restaurant Chef to rally the team and create vibrancy, style and buzz with our product and service. Your consistent attention to detail and outstanding organizational skills will ensure a flawless experience for our Guests.

**What you’ll do**
- Work closely with the Guest Experience Manager and Restaurant Chef to execute a smooth and flawless operation
- Ensure optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence
- Motivate, lead, coach and monitor the performance levels of all team members
- Direct as well as participate in the training and coaching of new and existing team members.
- Drive revenue and profit through the development and implementation of strategies, practices and promotions while maintaining the integrity of the overall concept
- Follow up on guest complaints and ensure appropriate internal follow up, including implementing training resolutions and effective performance management where applicable
- All other duties and special projects as assigned

**What We’re Looking For**:

- Service focused personality is essential and 2 years’ leadership experience in food & beverage
- Demonstrated passion for the food and beverage industry and knowledge of current trends
- Track record of proven results in visitor and employee satisfaction
- A personal passion for food and wine is a must; wine education is an asset
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work a flexible schedule including weekends, holidays, evenings
- Strong working knowledge of POS systems
- Current Serving it Right Certification

**What’s in it for you?**
- An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
- The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
- The opportunity to live, work and play in the heart of the Okanagan Valley
- Competitive Wine Club incentive program + gratuities
- Discounts at our Iconic Wineries of British Columbia including Mission Hill Family Estate, CedarCreek Estate Winery, Road 13 Vineyards and CheckMate Artisanal Winery
- Mentorship from a passionate and enthusiastic leadership and winemaking team
- Ongoing on the job training and commitment to wine education

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