Transpacific Trade

We have an exciting opportunity for a **Director, Ocean freight Development - Americas**, responsible for the Transpacific Eastbound trade development. This position will be based at our Vancouver, BC - Canada location.

**Key Responsibilities**:

- Execution of trade strategy in the areas of product and business development to achieve budgeted trade volumes & GP (in line with separate “accelerated growth” business plan)
- Visit customers along with M&S and/or OCC teams.
- Participate in business review meetings with all partner carriers (as required / requested)
- Support the development of customers with activities in both countries i.e. Canada & USA.
- Responsible for providing pricing direction to tenders and RFQs to clinch contracts from country (Canada & USA), regional and global customers.
- Support negotiations to maintain competitive ocean rates (FAK), terms & conditions, ensuring timely and accurate uploading into the Cargosphere rate management system thru appropriate channels.
- Support countries’ required customer-specific, named account (‘NAC’), rates, terms & conditions with carriers, ensuring timely and accurate uploading into the Cargosphere rate management system thru appropriate channels.
- Understand countries’ needs and support to negotiate specific requirements with core carriers including space protection / allocation / service conditions.
- Establish regular market information per trade to countries.
- Support the USA and Canada on rates and carrier-related issues, as required / escalated.
- Communicate with overseas offices on day-to-day issues, as required / escalated.
- Being interface between ROCC, CT OCC’s and Trade Head, Transpacific for development and/or carrier related matters
- Monitor weekly trade volumes & customer performance reports to identify issues impacting volume &/or profitability requiring corrective action or escalation.
- Ensure efficient flow of information concerning carriers’ activities and market development to management.
- Prepare and provide competitive port to port rates to Americas HOP for global tenders.
- Provide updated information on carriers’ and trade / market situation.
- Develop and maintain relationships with ocean carriers’ key decision makers in the USA & Canada, possibly Asia (as defined separately)
- Discuss and initiate actions to solve problems e.g. space or equipment constraint.
- Partnership approach to carriers linked to performance management (score cards) in a spirit of supplier/customer relationship
- Participate as a member of the Americas Trade Management Team, to provide input for strategic carrier decisions.
- Contribute to and co-ordinate information & activities to support the Bid Team’s efforts in securing prospective accounts and managing opportunities (lead generation and/or sharing of market intelligence leading to new prospects)

**Skills / Requirements**:

- Good knowledge of ocean freight products
- Good negotiation, communication, and analytical skills
- Strong procurement skills
- Analyze problems effectively and find best solutions.
- Possess established carrier relationships and in-depth knowledge of carrier’s functions.
- Acquired knowledge in general shipping matters (e.g. documentation, claims, clearance, etc)
- Possess basic Logistics/Supply Chain Management knowledge.
- Possess supervisory experience and skills.
- Well versed in software knowledge (. word, excel, power point, etc.)

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of DHL Group with over 43,000 employees in over 200 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believe we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 48 country-organizations worldwide. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

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