Night Auditor at Whistler
1 month ago
**Why Vacasa**
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.
**What we're looking for**
Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. The Night Auditor is responsible for overall resort operations during the night shift. The primary focus (not an exhaustive list) is on all Front Desk and Night Audit responsibilities, including overseeing the property, handling complaints, assisting guests, addressing disturbances, entering and auditing reservations, preparing arrival documentation, and collecting payments as appropriate.
**Compensation**
- More benefits and company perks information below
**What you'll do**
- Overnight shift report
- Close out the previous day, set to the current day
- Close open items as appropriate from day shifts
- Security walk-throughs every 2 hours
- Guest/owner interactions as necessary
- Address or report disturbances
- A first reporter for medical and other emergencies
- Ensure late arrivals are tracked to the next day if applicable
- Open tickets as appropriate (from a walkthrough or guests/owners)
- Run Arrivals and Departures reports as appropriate
- Assemble check-in packets, make key cards and parking passes
- Other duties, as assigned
**The skills you'll need**
- Knowledge
- Judgment
- Confidence (alone during overnight shift)
- Technical Skills
- Attention to detail
- Basic computer skills
- Work Experience
- Front Desk, Hospitality, customer/guest facing
- Must be able to walk distances, lift luggage
**Work environment and physical demands**
- Indoor and outdoor
- Not eligible for telework
- Variable schedule; operates with autonomy to complete job duties.
- Structure of the position: fixed schedule, variable schedule, autonomy of task completion
- Works alone overnight
**Availability**
- Available to work Sunday through Saturday
- Weekends
- Overnight
**What you'll get**
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you'll need to be successful
- Great colleagues and culture, monthly socials
- Must be legally eligible to work in Canada._
- Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
- Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
- An offer of employment for this role will be contingent upon the successful completion of a background check._
-
Night Auditor
5 months ago
Whistler, Canada Hilton Whistler Resort & Spa Full time**WHY WORK FOR HILTON WHISTLER RESORT & SPA** The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience! We offer our employees a fun and professional work environment with training and career advancement opportunities as well as meaningful benefits for their wellbeing. As a Night Auditor you will receive the following benefits: -...
-
Night Auditor
5 months ago
Whistler, Canada Gibbons Whistler Full time**ADARA HOTEL**: **Your Modern Boutique Experience in Whistler Village**: Right in the heart of Whistler Village and steps away from the lifts, world-class dining and shopping, we are a boutique getaway blending the town’s rustic character and heritage with an all-new modern, Scandinavian-inspired design and interiors. We are on the lookout for a Night...
-
Night Auditor
1 month ago
Whistler, British Columbia, Canada Whistler Village Inn + Suites Full timeDiscover Your Dream Job in WhistlerAre you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds? Whistler Village Inn + Suites is seeking a skilled Night Auditor to join our Adventure Service Team!About the Role:Take reservations and register guests...
-
Night Auditor
1 month ago
Whistler, British Columbia, Canada Whistler Village Inn + Suites Full timeDiscover Your Dream Job in WhistlerAre you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds? Whistler Village Inn + Suites is seeking a skilled Night Auditor to join our Adventure Service Team!About the Role:Take reservations and register guests...
-
Night Auditor
2 months ago
Whistler, Canada Aava Whistler Hotel Full timeThe Aava Whistler Hotel is seeking our next colleague to join our Night Audit Team. This is an overnight position that offers professional and exemplary customer service at every point of contact - whether with guests, colleagues or external customers. This role performs the daily audit of the hotel, produces a number of reports as well as performs Front...
-
Night Auditor
5 months ago
Whistler, Canada Blackcomb Springs Suites Full timeThe Night Auditor is responsible for running the front desk during the night, assisting guests with any requests, inquiries, and complaints. The Night Auditor completes the daily audits and balances the day. **Some of the job duties include but are not limited to**: - Greet customers, listen to understand requests, respond with appropriate action, and...
-
Night Auditor
5 months ago
Whistler, Canada Aava Whistler Hotel Full timeThe Aava Whistler Hotel is seeking our next colleague to join our Night Audit Team. This is an overnight position that offers professional and exemplary customer service at every point of contact - whether with guests, colleagues or external customers. This role performs the daily audit of the hotel, produces a number of reports as well as performs Front...
-
Night Auditor
5 months ago
Whistler, Canada Sundial Hotel Whistler Full time***: The Night Audit role is an overnight role working the front desk and managing the Hotel throughout the night. This is an independent role involving guest services and security. This position is also responsible to accommodate guest’s requests, answer telephones, post charges, handle cash, and reconcile credit card transactions. Your responsibility is...
-
Night Auditor
5 months ago
Whistler, Canada Sundial Hotel Whistler Full time***: The Night Audit role is an overnight role working the front desk and managing the Hotel throughout the night. This is an independent role involving guest services and security. This position is also responsible to accommodate guest’s requests, answer telephones, post charges, handle cash, and reconcile credit card transactions. You may also be...
-
Hotel Night Auditor
5 months ago
Whistler, Canada Blackcomb Springs Suites Full timeThe Night Auditor is responsible for running the front desk during the night, assisting guests with any requests, inquiries, and complaints. The Night Auditor completes the daily audits and balances the day. **Some of the job duties include but are not limited to**: - Greet customers, listen to understand requests, respond with appropriate action, and...
-
Full Time Night Auditor
5 months ago
Whistler, Canada Pinnacle Hotel Whistler Full time'''Duties''' - Perform night audit duties including checking guests in and out, reconciling accounts, and preparing reports. - Provide excellent customer service to guests, addressing their inquiries and resolving any issues that may arise. - Handle guest requests and ensure their satisfaction during their stay. - Maintain accurate records of guest...
-
Full Time Night Auditor
5 months ago
Whistler, Canada Whistler Village Inn + Suites Full time**Join our Adventure Service Team!**: Whistler Village Inn and Suites, in beautiful British Columbia Canada invites you to work with us on our fast-paced, fun hospitality team! We currently seeking **Night Audit Agents**, who are detail oriented with a natural aptitude for customer service and enjoy a fast paced environment. **WE OFFER** - A great work...
-
Night Auditor
2 months ago
Whistler, Canada Whistler Blackcomb Full time**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...
-
Full Time Night Auditor
5 months ago
Whistler, Canada Whistler Village Inn + Suites Full timeDiscover the perfect mix of value and location, right in the heart of Whistler. Rustic and inviting, Whistler Village Inn + Suites offers an authentic mountain resort feel, only steps away from the bustling restaurants, bars and boutiques of Whistler Village. Whistler and Blackcomb Mountains are the beautiful backdrop to BC’s premier year-round adventure...
-
Cash Auditor
5 months ago
Whistler, Canada Gibbons Whistler Full time**About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...
-
Night Manager
5 months ago
Whistler, Canada Hilton Whistler Resort & Spa Full time**WHY WORK FOR HILTON WHISTLER RESORT & SPA** The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience! We offer our employees a fun and professional work environment with training and career advancement opportunities. As Night Manager, you will receive the following benefits: - Life & Leisure Program - Extended Health Benefits -...
-
Night Auditor at Whistler
7 days ago
Whistler, Canada Vacasa Full time**Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...
-
Night Auditor
5 days ago
Whistler, Canada Blackcomb Springs Suites Full time**Job Summary** We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the nightly operations of the hotel, ensuring guest satisfaction, and maintaining accurate financial records. **Duties**: - Conduct the nightly audit process efficiently and accurately. - Handle guest check-ins and...
-
Night Auditor
4 weeks ago
Whistler, Canada Crystal Lodge Full timeCrystal Lodge is currently seeking to recruit a Seasonal Night Auditor to join our Front Desk team for the upcoming winter! The role of Night Auditor predominately produces, analyses, reconciles and checks reports from the days' transactions, payments and reservations. Some of the tasks you would be required to complete include, but are not limited to: -...
-
Night House Person
2 months ago
Whistler, Canada Listel Hotel Whistler Full time**Who are we? **At The Listel Hotel, we take great pride in our open and creative approach to our hospitality operations. We believe the unique talents of our employees are the heart of our success. **Role**: As Night House person you will be responsible for the smooth and efficient operation of the housekeeping department, by keeping assigned areas of the...