Parking Lot Attendant

3 days ago

Toronto, Canada Indigo Park Canada Inc Full time

Job description

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 11 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

As the Attendant, you will be the first point of contact for arriving customers and assists in occasionally directing them to the appropriate parking locations. As the Attendant, you must ensure we consistently meet customer and client expectations by providing excellent customer service. You are the ambassador for the company as well as for the venue.

**Why Join Indigo?**
- Growth in a dynamic and supportive team
- Sites easily accessible by public transit
- Employee Referral Bonuses

**What Would You Be Doing?**
- Greet customers in a friendly manner when they arrive on site
- Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
- Logging all tickets in the log sheet
- Replenish ticket supply and manage ticket inventory
- Assist customers on how to use pay stations through intercom systems
- Monitor lot and check for parking space availability
- Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)
- Keep the workplace clean at all times - daily cleaning of gate, machines, and booth
- Follow proper procedures in case of accidents or towing vehicles
- Serve the customer according to the standards and procedures established by Indigo
- Duties as assigned by manager

**What Are the Working Conditions?**
- Must be able to stand and walk for long periods of time
- Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions
- Frequent bending, stretching, kneeling, and twisting
- Lifting up to 20lbs may be required

**What Are We Looking For?**
- Excellent interpersonal and customer service skills
- Cash handling experience is an asset
- Punctual, mature, and reliable
- Ability to clearly and accurately communicate both written and verbally
- Ability to work efficiently under pressure in a fast-paced environment

**What Will Set You Apart?**
- Results-oriented individual with a concern for accuracy and customer relations
- Exceptional time management and organizational capabilities
- Flexible schedule and ability to work evenings and weekends if necessary
- Ability to work well in a team-oriented environment =
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

**Job Types**: Full-time, Part-time

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

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