Parts Consultant

2 weeks ago

Oakville, Canada AWIN-Mercedes-Benz Oakville Full time

**Mercedes-Benz Oakville **is looking for a** **Parts Consultant** to join our amazing team

**Job Purpose**

The Parts Consultant responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

**Responsibilities**
- Assist both internal and external customers with their parts needs.
- Ensure that customers are made aware of the entire product line and accessories.
- Follow cash handling procedures as outlined.
- Ensure that the procedures for handling cash and all other methods of payment are adhered to.
- Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
- Pack and load parts correctly; and keep track of all dispatch documentation.
- Report any stock damage or losses to the Parts Manager.
- Ensure that all old units returned to the Parts Department are clean.
- Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
- Maintain and update displays as required.
- Assist in stock checks when required.
- Ensure that the work area is kept to a high standard of cleanliness.
- Maintain good relationships with all suppliers.
- Attend training courses and keep up-to-date on all new and improved products.
- Perform other tasks, based on management requirements and instructions.

**Qualification**
- High school diploma or equivalent.
- Minimum of two years of experience in a retail auto parts department.
- Proficient in CDK and/or Reynolds and Reynolds software systems.
- Ability to read and comprehend instructions and information.
- Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
- Professional appearance & friendly disposition.
- Excellent communication, interpersonal and time management skills.
- Strong attention to detail.

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**Benefits**
- Excellent Group Benefits package
- Group RRSP Contribution program
- Work/life balance
- Training and support programs
- Boot and tool allowance
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group

**APPLY FOR A REWARDING CAREER TODAY**

**We thank all applicants for their response; however only those considered for an interview will be contacted.**

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