Junior Parts Consultant
4 weeks ago
Company:
Capital Ford Lincoln Inc.
Join Our Dynamic Team as a Junior Parts Consultant & Warranty Administrator
Are you passionate about the automotive industry and eager to kick-start your career?
Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to unleash your potential and grow with us
As a Junior Parts Consultant & Warranty Administrator, you'll be an integral part of our vibrant automotive parts department, where innovation, teamwork, and customer satisfaction are our top priorities. This role offers a fantastic blend of hands-on experience, problem-solving challenges, and the chance to learn from industry experts.
Key Responsibilities:
- Manage warranty claims efficiently and accurately, ensuring compliance with manufacturer guidelines and company policies.
- Manage Factory Depot Claims and also assist in the return of new part returns
- Assist customers in identifying, locating, and purchasing the right automotive parts, providing expert advice and guidance throughout the process.
- Collaborate closely with the parts team to maintain optimal inventory levels, streamline processes, and enhance customer satisfaction.
- Utilize cutting-edge software systems to track parts inventory, process orders, and generate insightful reports to support decision-making.
What We Offer:
- Competitive compensation package
- Comprehensive training and development opportunities to accelerate your career growth.
- A supportive and inclusive work environment where your ideas and contributions are valued.
- Exciting perks, including discounts on automotive parts and services, and company-sponsored events.
Qualifications:
- Passion for the automotive industry and a desire to learn and grow in the field.
- Strong communication skills and the ability to provide exceptional customer service.
- Detail-oriented with excellent organizational and multitasking abilities.
At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.
Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.
Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
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