Security Controller

6 months ago

Calgary, Canada Cushman & Wakefield Full time

**Job Title**

Security Controller
**Job Description Summary**

The position of Security Controller is responsible for the direction and documentation of all guard activities throughout their given shift. As well, they are charged with the monitoring of and response to all security department related systems.

Key Job Responsibilities & Accountabilities:
1. Direct day to day security operations within the complex.
2. Document day to day operations within the complex.
3. Monitor the complex CCTV, access control and, life safety system.
4. Ensure all departments are apprised of all incidents and/or major equipment failures within the complex.
6. Action access control scheduling changes as requested by tenants. Maintain all control centre administration.
7. Respond to calls from intercoms, duress stations, and elevator help phones.
8. Where required, act as the on-duty Supervisor.
9. Any other secondary duty(s) as dictated by operational necessity.

Minimum Requirements:

- Minimum 2 years of experience in a relevant (preferably commercial) setting, in positions of increasing responsibility.
- Working knowledge of security systems (access control, CCTV, fire protection, incident reporting)

Core Competencies and Skills:

- Excellent communication skills (both verbal and written)
- Strong customer service orientation
- Demonstrated relationship building skills
- Self-motivated and diplomatic
- Working knowledge of all applicable Health & Safety Legislation
- Working knowledge of Life Safety Protocols and Emergency Response Procedures in a vertical structure; including, but not limited to, emergency evacuation.
- Highly developed organizational and time management skills
- Prior experience in a supervisory role

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