Appops, Specialist

**AppOps, Specialist**

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

**You’ll be responsible for**:

- Leading technical post implementation analysis and driving enhancements and improvements within Development, DevSecOps, AppOps.
- Proactively identify and act on emerging issues and own overall resolution, engaging with technical/business teams ensuring rapid response to arrive at a prompt resolution and remove any customer / business impact.
- Monitoring overall system performance and availability, configuring and optimizing alerts and logging.
- Participate in Disaster recovery planning, testing and validations and automating processes and procedures to streamline Application activities.
- Responding to and quickly resolving escalated issues, 24/7 rotating on call production support required.

**You bring**:

- A bachelor’s degree in Computer Science, Information Technology, or related field.
- Experience with programming languages (e.g. Java, Spring) and willingness/ability to learn.
- Experience using version control systems, such as Git, for managing codebases and collaboration.
- Experience with scripting e.g. Power Shell, Python, Ansible.
- Experience with microservices and containerization (e.g. Docker).
- Experience with OpenShift Kubernetes
- Experience using tools such as Azure Monitor, Splunk, Dynatrace, ServiceNow.
- A good understanding of Agile development and Agile frameworks (e.g. JIRA, GitHub)
- A good understanding of Service Management processes and operating procedures (Incident Management, Change Management, Problem Management, Event Management, Release Management)
- Excellent written and verbal communication skills and can seamlessly communicate with internal and external stakeholders.
- You are a strong and reliable team player and can engage with all stakeholders in a collaborative team environment.
- You are a proactive and energetic technical specialist, able to quickly learn cutting edge technologies and expand your area of expertise.
- Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.

**Nice to have**:

- Experience working in Agile squads.
- ITIL Certification.
- Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:_
- _ Canadian criminal record check;_
- _ Public safety verification;_
- _ Canadian ID cross-check;_
- _ 5-year employment verification;_
- _ Education verification; and_
- _ If applicable, Credit Inquiry and Social Media Check_

**How we work**
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:
**Connection**:You’re surrounded by talented people every day who are driven by their passion of a common goal.

**Core Values**:They define us. Living them helps us be the best at what we do.

**Compensation & Benefits**:Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

**Education**:To ensure you are the best at what you do we invest in you