Part-time Student Learning Centre Kiosk

2 weeks ago

Ottawa, Canada Algonquin College Full time

Department:
Student Learning Centre (John Ellis)

Position Type:
Student

Salary Range:
$16.55-$40.00-Hourly

Scheduled Weekly Hours:
7

Anticipated Start Date:
May 06, 2024

Length of Contract:
4 months

Posting Information

Posting Closing Date:
April 11, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

**Job Description**:

- PLEASE READ EMPLOYMENT STIPULATIONS FOR POSITION PRIOR TO APPLYING_

Reporting to the Manager, Student Learning Centre & Libraries, the Part-time Student Learning Centre Representative offers excellent front-line customer service, strong communication, and solid problem-solving skills to assist students, Peer Tutors, Coaches, College faculty & staff, and the general public.

Duties and Responsibilities:
- Staffs the in-person SLC Kiosk on DARE 2nd floor, providing a wide range of directional inquiries;- Greets & assists students/clients at the SLC Kiosk;- Provides helpful information to peer tutors, fundamental coaches and other stakeholders;- Assists students experiencing issues with the DARE District meeting room booking system;- Delivers information in an approachable, trustworthy, and welcoming style that strives to exceed;-
- Regularly reads internal communications to keep up to date on position-related information;- Provides feedback, ideas or initiatives to make SLC processes and procedures more efficient and user-friendly.

Requirements for this position include:
- Strong verbal and written English communication skills (other languages are an asset);- Previous front-line, customer/client service work experience;- Firm understanding of Student Learning Centre & Algonquin College and its services;- Sensitivity to diverse student population;- Ability to demonstrate sense of initiative and problem-solving skills;- Must be reliable, dedicated, responsible, and professional;- Demonstrated ability to use various software platforms, Microsoft Office, Excel, Internet research, etc.

Employment Stipulations:
- This position is funded through the College Student Employment Program (CSEP). Applicants must be eligible for CSEP.- You must be currently enrolled in a full-time program. The following students are not eligible: Second Career, Apprenticeship Programs, International students, Algonquin College employees paying a reduced tuition, Collaborative programs with the University of Ottawa or Carleton University and all programs that are not Ministry-approved;-
For more information on CSEP:
This position is fully onsite at Woodroffe Campus.

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