Delivery Driver

6 months ago

Edmonton, Canada CareRx Full time

**About CareRx Corporation**

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

**Position Summary**

Reporting to the Delivery/Operations Manager, the **Delivery Driver** will provide prompt and courteous product delivery service while emphasizing excellent customer service. This position requires a bondable customer care delivery specialist who is engaged in being a friendly face of the organization and who will be punctual with regular attendance required to perform the duties and responsibilities of this position. This position also involves some work in the pharmacy, preparing deliveries and other duties as time allows.

**Work Hours: Monday - Friday 5:30pm-9:30pm.**

**Your Day to Day**:

- Make deliveries to clients at various facilities and homes in a timely fashion and in accordance with the Policy and Procedures of Delivery Specialists
- Ensure delivery deadlines are met
- Sorts packages and other materials and supplies for the purpose of distributing items to assigned sites and/or individuals
- Protect the contents of the vehicle and deliverables at all times in accordance with ACP policies and company policy
- Deliveries will include but are not restricted to deliveries to residential homes, condos, senior apartment residences and senior facilities
- Drivers must be able to perform various administrative duties such as presenting invoices, filing in forms and obtaining signatures from customers
- Responsible for loading, unloading, preparing, cleaning, and operating a vehicle for delivery duties
- Receive names and signatures for all deliveries
- Return delivery sheets complete and legible daily
- Notify Pharmacy Manager immediately of any incidents, discrepancy or confusion regarding delivery
- Drive vehicle in a safe manner at all times, such as maintaining speed limit
- Keep vehicle clean inside and outside at all times
- Keep record of vehicle maintenance on company supply record sheet and report maintenance requirements in writing to the Delivery and Maintenance Supervisor to arrange for repair
- Record in logbook, mileage and fuel purchases
- Keep shipping area clear of garbage, boxes, empty medication bottles, returnable beverage containers
- Assistance with facility maintenance and general duties
- Assist with warehouse duties as required

**What You Will Bring to The Team**:

- Perform basic math; read and follow instructions; and understand multi-step written and oral instructions
- Understand and perform basic vehicle maintenance
- Must be familiar with city addresses and directions
- Ability to use GPS in safe manner
- Ensure accurate documentation of completed work as per policies and procedures
- Dress in a relaxed/clean but professional manner
- Wear Identification Cards consistent with the requirements of facilities and staff
- Work as part of a team - must be able to build and maintain strong team relationships
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced environment and meet tight deadlines
- Ability to manage priorities and be very organized
- Work effectively under pressure
- Strategic thinker with excellent decision-making skills
- Regular attendance and punctuality is required to perform essential duties and responsibilities
- Strong customer service and communication skills
- Emotional intelligence
- Happy, energetic & friendly presence
- Maintain confidentiality of patient and employee information, as well as all Pharmacare’s proprietary information
- Excellent attention to detail with a quality assurance (QA is critical) focus
- High skill level in professionalism and energy

**PHYSICAL REQUIREMENTS**:

- Ability to sit, stand and walk ongoing throughout the day
- Ability to lift up to 23 kg (50 lbs)
- Ability to lift product in and out of vehicle and onto a table at the delivery site as needed
- Ability to lift overhead and when assisting with warehouse duties as needed (i.e., putting away product)
- Ability to perform ongoing lifting and when assisting with warehouse duties as needed

**REQUIRED**:

- Current and Valid Class 5 Operator’s (Drivers) license for the Province of Alberta
- Bondable
- Ability to perform basic math
- Ability to read and follow instructions
- Ability to understand multi-step written and oral instructions
- Ability to work and drive in all types of we

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