Dental Receptionist

3 weeks ago


Toronto, Canada Diamond Dental Solutions Full time

You must be a compassionate team player, efficient with special attention to detail, able to prioritize and be extremely patient/customer service focused. You must have a good understanding of systems and processes, and be willing to be flexible to accommodate the schedule when necessary. You must also be willing to train staff and be open to constructive feedback. Dental software knowledge is a must Paradigm knowledge is an asset. You must have good command of the English language, and maintain confidentiality with sound judgement and must have strong decision making abilities.

**Some Duties include**:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Manage patient records and update information as necessary
- Verify insurance coverage and process insurance claims
- Collect payments from patients and provide receipts
- Assist with billing and financial transactions
- Maintain a clean and organized reception area

**Qualifications**:

- Previous experience as a receptionist or in a customer service role is an asset
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of dental terminology and procedures is a plus
- Familiarity with electronic health records (EHR) systems is a plus

Please note that this position may require occasional evening or weekend hours to accommodate patient needs.

**Salary**: $20.00-$28.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M9B 3M2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Dental receptionist: 1 year (required)
- Dental office: 1 year (required)

Shift availability:

- Day Shift (required)

Work Location: In person

Application deadline: 2023-09-15
Expected start date: 2023-09-18


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