Concierge - Permanent Part Time

3 weeks ago

Toronto, Canada Baycrest Full time

Baycrest Residential Properties has an opportunity for a

**CONCIERGE, PERMANENT PART TIME**

14 Bi-Weekly Hours| Non-Union | Day-Evening Shifts

Baycrest Residential Properties is comprised of a residential home, community center, and day programs. The focus of the portfolio is on client centered service, health, and recreational programming.

**Responsibilities include but are not limited to**:

- Provides customer service and takes a leadership role in the improvement of customer service throughout the residential living and community programs including troubleshooting RTLS system with clients.
- Provides reception, information, and customer service to clients, visitors and staff. Provides support to Residents Council and Town Hall monthly meetings.
- Supports marketing department with welcome packages and assists with tours as required.
- Collects data, organizes statistical reports, and send to finance (i.e. rent increase letters, updates to Welcome Book).
- Reconciles credit card and other payments on a daily/ monthly basis. Prepares all department deposit.
- Computes and sends monthly statistical data that is used in Ministry of Health reports and monthly occupancy report.
- Creates and updates various distribution lists for families, clients, staff.
- Liaises with housekeeping and maintenance staff to address residents’ requests.
- Liaises with Finance department to ensure all new and ongoing invoices are processed in a timely manner, end of day/month reports to finance, and payment reconciliations.

**Qualifications include but are not limited to**:

- Diploma in Office Administration or recognized equivalent
- 1-2 years previous healthcare/residential living environment/hospitality experience required
- Previous experience working with seniors is an asset
- Previous training and working knowledge of medical terminology is a definite asset
- Excellent computer and keyboarding skills including a high degree of proficiency in the Microsoft Office suite of software, including Microsoft Word, Outlook (booking rooms, scheduling meetings and appointments), Excel and PowerPoint required

**Date Posted: July 20, 2023**

**Internal Job Posting Closing Date: July 27, 2023**

**Total Compensation**:

- Competitive salary and vacation
- Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
- Access to 24/7 Employee Assistance Program
- Please note that Baycrest has implemented mandatory vaccination for all employees. It is a condition of employment that new employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employment. This means that all new employees must have received all required doses of a COVID-19 vaccine approved by Health Canada at least 14 days prior to their start date. In addition, it is a condition of employment that all new hires obtain and submit proof of all booster vaccines as approved and recommended by Health Canada._
- Applicants who have appropriate written proof of a medical reason, or a reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated against COVID-19 may provide such documentation to the Human Resources department. Such situations will be considered on a case-by-case basis._

Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

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