Counter Sales

5 months ago

Barrie, Canada UNITED LUMBER & BLDG Full time

We offer employee benefits for full time employees with an added benefit of employee pricing

**Supervisor Duties**:
**Safety**
- Ensure daily sweep has been completed
- Check that all guards are in place for machines
- Enforce health and safety policies and
- Ensure proper equipment is being used and PPE worn
- Conduct and participate in Monthly Safety Talks (when assigned)
- Take all reasonable precautions to ensure the safety of all employees
- Ensure housekeeping is done daily and promote safe work practices
- Commend employees for good safety performance and reprimand for poor
- Complete accident/incident paperwork
- Complete hazard reports of hazards reported to you or noticed by you
- Ensure all training is properly completed and documented
- Take safety refresher courses and training as required

**Supervisor Responsibilities (as assigned by Manager)**
- Delegate duties to ensure all staff is busy
- Coach/mentor employees
- Overseeing all aspects of customer service

**Keyholder Assignment**
- Opening or closing the store as assigned
- Ensure alarm is set
- Report to the Store Manager any incidents or occurrences

**Job Duties**:
**Customer Service**
- Provide in-store customer assistance providing our customers with excellent service in getting the right product for the job and sharing your knowledge
- Handle telephone inquiries
- Look after customer disputes/complaints
- Quote special order items
- Follow through to ensure commitments made to customer are met
- Help with carry-outs

**Order/Purchasing processing**
- Complete in-store/telephone orders to ensure customers receive goods as promised
- Arrange for deliveries as required
- Arrange for timely delivery of goods from HH and other suppliers
- Complete PO input to reflect special and regular orders

**Inventory Management**
- Stock shelves as product received
- Ensure appropriate product levels are maintained at all times
- Investigate inventory discrepancies
- Ensure physical/system inventory levels are accurate

**Department Maintenance**
- Ensure displays and products are organized and clean
- Constantly monitor storage of products/displays and remedy any hazardous situation
- Maintain Bin label system
- Ensure appropriate signage in place where Bin labels cannot be used
- Keep aisles free and clear of clutter - sweep, mop as needed
- Assemble products as needed for display

**Job Requirements**:

- Building Supplies knowledge Product Knowledge
- Customer Service oriented
- Reliability

**Hours of work**:
Various Hours: Examples Daytime 7-4 or 8-5, 11:30-8 and rotating weekends including Sunday shifts

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