Manager of Superintendent Training

2 months ago

Markham, Canada Park Property Management Full time

Since 1975, Park Property Management has been providing affordable, well-maintained rental accommodations offering both quality and value. Our properties are managed with pride in the pursuit of long-term relationships with all our residents.

Our company portfolio currently includes more than 11,200 apartment units in 91 buildings located across the Greater Toronto Area, as well as in other major cities across Ontario including Milton, Cambridge, Kitchener, Waterloo, Stratford, Tillsonburg, Guelph, and London.

Manager of Superintendent Training - Markham

Are you an individual who has a passion for teaching and would like to be the lead for our superintendent training program? As part of a centralized training model, we are recruiting for a Manager of Superintendent Training. This position is accountable for ensuring the training needs for our building employees are delivered in a consistent and informative manner during the employee lifecycle. This role also has oversight of the Health & Safety training for the building employees as well as building operations administration. This is a great opportunity to hone your skills in a large multi-residential portfolio, under the direction of the Divisional Manager, Residential.

**_
Responsibilities:_**

Training: Superintendents and Assistant Superintendents
- Provide training from the first day of hire and while a Superintendent/Assistant Superintendent is in their role, including:

- Orientation for newly hired building employees
- Basic skills training for building maintenance such as basic plumbing, electrical safety, policies and emergency procedures, and daily building office administration
- Health and safety training, procedures and requirements
- Residential Tenancies Act (RTA) rules and procedures
- Park’s customer service expectations, including tenant and contractor relations
- Internal software programs (Suite Spot and Building Stack)
- Review training programs, identify needs or gaps and design/enhance programs as required
- Facilitate, as needed, refresher courses and or skills upgrade
- Coordinate, as needed, external training such as first aid

Health and Safety: Residential Buildings
- Perform detailed building inspections monthly, complete proper documentation and communicates as required to ensure issue resolution
- Participate as an active member of the Joint Health and Safety Committee
- Monitor occurrence/incidence reports and follow up as required
- Attend training sessions and seminars to maintain industry knowledge as required

Residential Building Administration:

- Rent Safe Toronto / Mississauga and Certified Rental Building (CRB) programs
- Electrical Safety Authority (ESA) portal updates
- Technical Standards and Safety Authority (TSSA) follow up
- Monitor and administer City Orders, ESA orders, TSSA Orders
- Ad-hoc assignments as required

**_
What you bring to the role:_**
- Minimum five (5) years of relevant work experience in building maintenance, preferably residential
- Experience in facilitation, skills training, curriculum development
- Knowledge of basic building codes, regulations and relevant legislation, including RTA, Occupational Health and Safety Act (OHSA)
- Knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Excellent communication skills, both verbal and written
- High degree of professionalism, tact and diplomacy
- Problem solving skills
- Good judgement
- Interpersonal skills
- Attention to detail
- A reliable vehicle and a valid Class G driver’s license in good standing

**_
What we offer:_**

Competitive salary based on experience and skillset, comprehensive benefits package and a professional and friendly atmosphere in which to build your career.

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