Support Analyst

2 months ago


London, Canada London Health Sciences Centre Full time

**Posting Period**:
Open: July 18, 2023

Deadline: July 24, 2023

Non-Union

**Department Name**:
**PowerChart Clinical Documentation - Clinical Systems Support**

Reporting to the Manager, Clinical Solutions, the Support Analyst, Clinical Systems Support will be a member of our PowerChart Clinical Documentation team, supporting our Cerner Millennium Clinical Documentation solutions. The Support Analyst is responsible for the efficient design, configuration, testing, and maintenance of the less complex aspects of clinical systems/programs to satisfy clinical user and systems requirements, escalating to senior positions as required (e.g. Business Systems Analyst).

**What we offer**:

- Rate of Pay: $33.64 per hour - $42.05 per hour
- Hours of Work: 37.5 hours per week
- Status: Regular Full-Time
- Health and Dental Benefits & Pension Plan (HOOPP)
- Career Development & Training Opportunities
- Employee Wellness Initiatives

**Qualifications**:

- Current registration/licensing with the relevant regulatory body (if applicable)
- Minimum three (3) years of recent, relevant experience
- Recent, relevant experience with Cerner Millennium PowerChart or SurgiNet solutions preferred
- Experience with established applicable clinical processes, nomenclature and hospital environment
- Excellent commitment to customer service
- Proficient communication skills
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
- Demonstrated ability to attend work on a regular basis

**Submission Requirements (**please submit in one PDF document**): Cover Letter and Resume**

**Immunization Requirements**:

- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
- Provide documentation of the Tuberculosis skin testing (two step) and COVID vaccine series.

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.


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