Part-time Night Audit
3 months ago
We are looking for a friendly face to join our Front Desk team This is the perfect opportunity to expand your knowledge of, and grow within, the hospitality industry.
**Rate**:$17.50/hour
**Hours**: We are looking for a part-time member to join our team, for 16-24 hours a week with 8-hour shifts.
**Shifts**:Must be available for overnight shifts for at least 2 consecutive overnight shifts a week. Full availability for weekdays, weekends, and holidays is preferred.
**Experience/Skills**:
- Previous hotel experience is preferred
- Hospitality or Tourism diploma is an asset.
- Valid Class 4 license is an asset, due to the hotel shuttle service. (Extra hours as shuttle driver are available.)
- Great customer service and communication skills.
- Ability to multi-task, with good time management skills.
- Able to adapt to different situations, and prioritize tasks accordingly.
- Ability to work independently and as part of a team.
- Willingness to learn and provide the best experience possible to our guests
**Duties**:
- Welcome guests to the hotel
- Create and modify reservations.
- Check guests in and out.
- Answer incoming phone calls.
- Complete nightly reports/paperwork.
- Assist with guest requests and questions.
- Resolve guest issues to the best of your ability.
- Ensure a professional and friendly manner at all times.
- Communicate efficiently with all other hotel departments.
- Demonstrate knowledge of the hotel and our services.
- Assist other departments as necessary.
- Maintain a cash float throughout your shift.
- Maintain a sanitary and tidy work station.
- Assist with sanitizing public/staff areas, as required.
- Assist with loading/unloading guest luggage.
- Transporting guests to and from Calgary International Airport, and local private hangars.
- _Other duties may be required, and can be expanded on during the interview process._
**Benefits**:After probationary period; access to the Hilton Team Member Travel Program for yourself, your friends, and family. Group health benefits.
**COVID-19**:Regular sanitization of public and common areas.
**Job Type**: Part-time
Pay: From $17.50 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
**Experience**:
- Hotel & Accommodations Guest Services Staff: 1 year (required)
Work Location: In person
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