Assistant Store Manager

3 weeks ago

Regina, Canada Lindt Retail Management Full time

**Responsibilities**:

- Assist with the management of the daily operations of Lindt Chocolate Shop
- Assist with generating and driving corporate sales
- Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
- Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
- Assist with recruitment including interviewing and hiring of Retail Sales Associates
- Supervision of store employees to maximize customer service, sales and profit
- Assist with training of sales techniques and product knowledge
- Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
- Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
- Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
- Assist with on-going performance management of staff, assist in the preparation and delivery of employee performance reviews
- Maintain store merchandising presentation to company standards
- Maintain high standards for cleanliness and food/product safety
- Responsible for cash handling, inventory ordering and related retail administrative duties

**Who you are**:

- Post Secondary Education
- 1-2 years of experience in a retail management role with 2-5 years of retail experience
- Previous experience working in the hospitality/restaurant industry is preferred
- Previous experience in a merchandising or presentation capacity
- Ability to multi task and manage multiple projects in a timely manner
- Excellent customer service skills
- Strong oral and written communication abilities
- Strong computer proficiency in MS Office
- A history of going above and beyond to provide exceptional customer service
- A talent for sales and selling
- A passion for chocolate

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. #RetailManagement #LI-LINDTCA #LI-onsite

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