Acu Clerk

***Job Details**:
***ACU Clerk - OutPatient Clinics - Casual - 2023-382***

**Open Date**
Aug 25 2023 - 10:09:00 AM

**Close Date**
Aug 31 2023 - 11:59:00 PM

**Position Title**
ACU Clerk - OutPatient Clinics - Casual - 2023-382

**Posting Type**
Casual

**Posting Status**
Active

**Position Length**
Permanent

**Department Group**

**Hours per Week**

**Department**
Ambulatory Care Unit

**Openings**
1

**Education**
Other

**Description**:
**Position Summary**:
The Clerk is responsible for tasks such as answering telephone inquiries, greeting patients, scheduling and confirmation of appointments, and processing requests within scope and/or direct inquires to the appropriate person.

The clerk will provide administrative support to physicians within the Ambulatory Care Unit, which may include receiving referrals, preparing patient charts, scheduling patients for follow up once testing/investigations are completed.

Within this role, the employee must maintain patient confidentiality, display a professional attitude and be sensitive to the needs of the patient. As an employee, one must be conscious of the mission, vision and core values of the Brockville General Hospital.

The clerk will participate in in-services and hospital-wide activities and programs that model and promote a safe and healthy patient centered environment and that contribute to quality improvement and risk management initiatives.

**Requirements**:
**Education and Experience**
- Secondary School Diploma required
- Office administration diploma or equivalent post-secondary training preferred
- Medical Terminology Certificate required
- Minimum of one year experience working in a clerical/administrative role

**Skills and Abilities**
- Demonstrated skill in utilizing Microsoft Office Suite and Microsoft Explorer
- Demonstrated understanding of medical terminology and language used in a healthcare setting
- Excellence in spoken and written communication
- Able to multitask and prioritize with mínimal supervision
- Strong interpersonal skills
- Ability to work well under pressure
- Experience with focus and ability to relate in a tactful and sensitive manner with staff, patients and the general public
- Ability to organize work tasks, show initiative and work independently
- Good attendance and availability required

**Please submit your resume for the above Competition Number to**:
**Brockville General Hospital - Human Resources Department**

**75 Charles Street**

**Brockville, Ontario, K6V 1S8**

**Fax: (613) 345-8305