Service Associate, Voluntary Corporate Actions

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**
As a Voluntary Corporate Actions Service Associate under Canadian Wealth Management Operations, you will be responsible for reviewing and creating announcements for various corporate events for internal lines of business, including the vetting of primary and secondary external sources to ensure accuracy of all event details. In addition, you will also be receiving instructions for elections on voluntary reorganizations. Your efforts will be focused on the accuracy of capturing details and tendering instructions for voluntary corporate events from various sources, and timeliness of publishing details for consumption by Canadian Wealth Management (CWM) and Capital Markets (CM) business lines.

**What will you do?**
- Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to mitigate operational and market risk.
- Actively monitor throughout corporate event life cycle to ensure any changes to details or expiry extension are captured and communicated to business lines in a prompt manner.
- Follow defined processes to ensure accuracy and timeliness of publication and notification of voluntary corporate event details
- Collaborate effectively with Corporate Actions managers to escalate and resolve complex corporate events
- Receipt of elections for voluntary corporate events through workflow systems and processing of instructions in Broadridge in a timely and effective manner to mitigate market exposure.

**What do you need to succeed?**

**Must Have**
- Experience in a fast paced, high-risk operations environment
- Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
- Completion of Post-Secondary Education
- Strong PC skills including proficiency with Excel, Word, PowerPoint

**Nice to Have**
- Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
- Good understanding and/or experience with corporate action events and processes
- Good working knowledge of financial industry and securities
- Completion of Canadian Securities Certification

**What’s in it for you?**
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies

**Job Skills**

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
180 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-04-22

**Application Deadline**:
2024-05-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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