IT Technician

6 days ago

Mississauga, Canada City of Mississauga Full time

Req ID: 25109
Vacancy Type: Temporary - Up To 2 Years
Contract Duration: May 6, 2026
Number of Positions: 1
Closing Date: 05/27/2024

**Job Summary**:
Responsible for servicing and maintaining equipment in all City Facilities including but not limited to City Hall, Libraries and Community Centres.

**Duties and Responsibilities**:

- Act as a technical resource on computer technologies for projects with internal/external technical support staff as required.
- Analyze support statistics and maintain service standards.
- Create and maintain technical documentation for internal knowledge base
- Accountable for inventory counts which include
- Update monitoring software
- Prioritize and manage workload
- Identify network requirements; meet with clients to clarify project scope.
- Develop plans and schedules for network programming or hardware changes or upgrades
- Perform evaluations on systems and provide supporting documentation
- Plan, consult clients and communicate upgrades and any network service interruption
- Build and strengthen client relationships by using communication channels to provide constructive feedback
- Accountable for inventory counts which includes reconciling, investigating and correcting any inventory discrepancies
- Fix technical issues as they arise during live meetings and events
- Maintain all equipment and PC’s
- Schedule vendors for equipment repairs/replacements
- Make site visits and repair equipment in community centres, libraries and sports facilities across the City of Mississauga
- Analyze if equipment needs to be repaired or replaced

**Skills and Qualifications**:

- Post-secondary education in computer science, network administration, engineering, electronics or related discipline
- Required to travel from various sites across the City of Mississauga
- 3 to 5 years’ experience in a relevant field
- Excellent communication, organization and administrative skills with a strong customer focus
- Familiarity with a wide variety of software including Microsoft Windows, Office Suite, Adobe, etc.
- A Criminal Record search acceptable to the City of Mississauga
- May require lifting of supplies/equipment up to 50 lbs. Prolonged exposure to computer keyboards and screens
- Primarily office environment with frequent site visits

Hourly Rate/Salary: $36.85 - $49.13
Hours of Work: 35
Work Location: Civic Centre
Organization Unit: CPS/Departmental Support
Department/Division/Section: CPS/Corporate Services Dept, CPS/IT Division, Service Management
Non-Union/Union: Non Union

All personal information is collected under the authority of the Municipal Act.

**Equity, Diversity and Inclusion**
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

**Accommodations**
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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