Primary Care Stakeholder Engagement Advisor

3 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Organizational and Foundational Standards

**Temporary Duration**:
Approximate Duration: 12 months - until June 7, 2024

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the Manager, Public Health Communications & Engagement, the Stakeholder Engagement Advisor extends Public Health & Emergency Management Services’ impact on health and health equity through productive relationships with physicians and primary care providers, the broader health care sector and other key stakeholders. This role supports all departmental programs who engage with these target audiences to represent and aid in outreach, consultation, public education and knowledge exchange. Maintaining accountability and building trust, the role maximizes effectiveness and efficiency of communication methods and initiatives, professionally and strategically orients and strengthens existing partnerships, identifies and initiates new partnership opportunities and ensures timeliness of communication.

**Education**:

- Degree in communications, public administration, public relations or a health-related field
- Master’s level training in a relevant discipline is preferred (e.g., public health, communications or public relations)

**Knowledge**:

- 5 years’ experience in stakeholder engagement, conducting client consultation, needs assessment and evaluation
- 3 years’ experience communicating, managing and maintaining productive partnerships, managing expectations with community stakeholders and health professionals
- 3 years’ experience in developing & facilitating focus groups and interviews, stakeholder webinars and education sessions
- Strong knowledge of the principles of physician, primary care and community stakeholder face to face and virtual engagement strategies
- Experience with conducting and interpreting literature reviews is preferred
- Experience in developing, implementing, monitoring and evaluating engagement and consultation plans as well as supporting the development of communications strategies and plans
- Previous project experience with primary care and/or physician engagement is preferred
- Highly developed interpersonal, oral, public speaking, facilitation, collaboration, negotiation and conflict resolution skills
- Demonstrated experience in successfully developing, managing and executing stakeholder engagement plans and programs

**Responsibilities**:
**_
Internally in consultation with department and program areas develops, plans, and collaborates on the physician, primary care and community stakeholder engagement strategy and work plan ensuring that Niagara Region Public Health & Emergency Management Services can successfully engage and communicate with the primary care sector. (40%)_**
- Provides leadership through the development of plans, tools and an overall approach which guides engagement work between Public Health & Emergency Management Services and community stakeholders and health professionals
- Furthers the department’s stakeholder engagement work and creates opportunities for strengthening relationships to address gaps in health needs in Niagara
- Supports organizational development and identifies opportunities for growth and improvement in how Public Health & Emergency Management Services engages with community stakeholders and health professionals
- Provides strategic advice

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