Hotel Receptionist

**Main Job Duties and Responsibilities**
- **welcome and greet guests**
- **answer and direct incoming calls**
- **inform guests of hotel rates and services**
- **make and confirm reservations for guests**
- **ensure proper room allocation**
- **register and check guests in**
- **confirm relevant guest information**
- **verify guest's payment method**
- **verify and imprint credit cards for authorization**
- **issue room keys and direct guests to their rooms**
- **maintain clear and accurate records of guest room bookings**
- **compute all guest billings, accurately post charges to guest rooms and accounts**
- **receive and transmit messages for guests**
- **listen and respond to guest queries and requests both in-person and by phone**
- **provide accurate information about local attractions and services**
- **liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests**
- **complete and maintain any incident reports, daily activity reports or other reports requested by management**
- **manage conference room bookings and scheduling**
- **close guest accounts and check guests out**
- **review accounts and charges with guests during the check-out process**
- **process accurate payment of guest accounts**
- **inform housekeeping when rooms have been vacated and are ready for cleaning**
- **enforce rules and policies of the hotel**
- **maintain a neat and orderly front desk and reception area**

Work remotely
- No

**Job Type**: Part-time

**Salary**: $16.00-$18.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift

**Education**:

- Secondary School (preferred)

Work Location: In person