Service Writer

3 weeks ago

Kelowna, Canada Lake House Marine & Surf Shop (Kelowna) Full time

Lake House Marine, Western Canada’s newest and fastest growing Marine Dealer, is looking for exceptional individuals to join our team. We are seeking self-motivated, passionate people that are committed to customer satisfaction and providing industry-leading care.

Do you want to work in a fast pace dynamic environment? Lake House Marine is looking for a **Service Writer** with a positive attitude, strong work ethic, great problem salving skills that loves their work and is reliable. Previous marine and customer service experience is recommended. Training for specific brands can be supplied.

SERVICE WRITER DUTIES AND RESPONSIBILITIES
- Answering service calls
- Greeting Customers
- Scheduling customer appointments
- Creating work orders
- Providing estimates and quoting for repair work
- Ensuring follow up with our customers
- Completing work order once service is complete
- Collecting payment for work done
- Assisting in warranty with manufacturers and warranty administration as directed by the Service Manager
- Assisting at the Parts area when time permits; inventory, stocking etc.
- Assist customers with the drop-off of their boat
- Setting up and keeping the storefront stocked, priced, neat, and clean
- Perform other administrative tasks as required

Above all have fun

Wage dependent on qualifications.

, Permanent

**Salary**: Depending on Experience

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Tue-Fri 9-5
- Saturday 10-4
- 4 weeks off for winter shutdown (December)

**Experience**:

- Winboats and CDK experience an asset
- Customer Service (1-Year preferred)
- Marine Experience (recommended)

**Location**:

- Kelowna, BC

Work remotely:

- No

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)
- Service Writers: 2 years (preferred)

Work Location: One location

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