The Smithers District Chamber of Commerce operates the Smithers Visitor Centre. We are currently seeking energetic and passionate Visitor Information Counsellors to join our seasonal team for the summer.

Visitor Information Counsellors are an important link between the visitor and tourism industry product and service providers. The main activities of a Visitor Information Counsellor include identifying and supporting a visitor’s needs, offering information, and selling tourism products and services. A Visitor Information Counsellor is an ambassador to tourism in our region - an extremely important role. If you have a passion to share local knowledge and enjoy working in a fast-paced team environment, this could be the perfect opportunity for you

**Duties & Responsibilities**:

- Welcome visitors (“visitors” include local residents) and determine their needs.
- Provide accurate information to visitors regarding destination, transportation, accommodations, etc.
- Assist individuals or groups to plan itineraries and travel plans by making accommodation, transportation, reservations as required.
- Assist in promoting tourism products and services in the Bulkley Valley through social media.
- Gather, record, and enter statistical information related to each visitor party.
- Post and share current information of interest to visitors such as travel alerts, road, and weather reports.
- Stock and sell retail merchandise and handle monetary transactions.
- Maintain brochure racks and ensure adequate inventory by reviewing and updating of visitor materials, as necessary.
- Attend/support community tourism events off-site of VC
- Perform other unique tourism and administrative duties as assigned.
- Follow all operating procedures and policies as outlined for the Smithers District Chamber of Commerce and Visitor Centre.

**Suggested Skills and Abilities**:

- Excellent communication skills - face to face, telephone and written.
- Excellent customer service and organizational skills.
- Knowledge of local and regional attractions, activities, tourism products/services.
- Self-Starter & team player who is able to work independently.
- Able to demonstrate strong work ethic and initiative.
- Advanced Social Media skills.
- Computer skills including MS Office programs.
- Outgoing, friendly, and welcoming demeanor.

**Notes**:

- On-site job training and Visitor Counsellor Services training will be provided (which includes Superhost training).
- This is a seasonal position with some staff beginning in May and ending August/September 2023. Start and end dates may change based on the needs of the business.

**Schedule**:

- 5 days per week | 7 hours per day
- Some Statutory holidays and weekend work may be required and will be compensated according to employment standards

**COVID-19 Precautions**:

- The Smithers District Chamber of Commerce and Visitor Centre has a COVID-19 Safety Plan in place that each employee is required to review and sign off on.

Contract length: up to 4 months

Application deadline: April 21, 2023

**Job Types**: Full-time, Temporary

**Salary**: from $16 per hour

**Job Types**: Full-time, Fixed term contract
Contract length: 3.5 months

**Salary**: From $16.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Holidays
- Weekend availability

COVID-19 considerations:
The Smithers District Chamber of Commerce and Visitor Centre has a COVID-19 Safety Plan in place that each employee is required to review and sign off on.

Ability to commute/relocate:

- Smithers, BC V0J 2N0: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-04-21