Medical Office Assistant

4 weeks ago

Winnipeg, Canada GEM Clinic Full time

**Hours: Monday to Friday, 40 hours/week, 8:00 AM - 4:30 PM, with possible occasional weekends and a weekly overtime rotation (evenings - late shift)**

**Educational Requirements: High school diploma.**

**A diploma in Medical Office Assistant and experience working in a medical clinic is strongly preferred.**

**Our office uses Electronic Medical Records; strong computer skills are required.**

We are searching for an energetic, team-oriented, positive medical administrative assistant with excellent communication skills, an eye for detail, a high degree of common sense, integrity, and a compassionate nature to join our team Background in ophthalmology or optometry is an asset, but not required. A willingness to learn and study will be required as well.

Our employee incentive package includes excellent health benefits, 3 weeks holiday time, and optional participation in a group RRSP plan, all available after a 6-month probation period. Full training will be provided upon hiring.

**Statement of Duties**

Under general supervision, the assistant is responsible for making and scheduling patient appointments, operating the office switchboard and greeting registering patients upon arrival.

**Main Duties Include**
- Greeting and registering arriving patients in a prompt, pleasant and helpful manner;
- Verifying and updating patient information and data on the patient’s electronic medical record;
- Booking, coordinating and rescheduling patient appointments;
- Overseeing the general waiting area, coordinating patient movements and reporting problems or irregularities;
- Operating the clinic switchboard by responding to incoming calls, routing calls to the appropriate department, taking and relaying messages, communicating general clinic information and responding to emergency calls according to established procedures;
- Maintaining patient confidentiality;
- Opening and distributing mail;
- Performing daily opening and closing office procedures as assigned;
- Performing other related duties within the clinic as assigned;
- Collecting payment from patients for non-insured services and providing receipts;
- Balancing accounts receivable at the end of the day;
- Faxing referrals and requests for diagnostic testing as requested by physician;
- Making patient reminder calls.

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
To keep our staff as safe as possible, we continue to follow COVID-19 safety guidelines as recommended by Public Health and practiced by Manitoba health care facilities. Masks are still required by everyone in the clinic.

**Education**:

- Secondary School (preferred)

Work Location: One location

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