Student Success Advisor

1 week ago

North Bay, Canada Canadian Career College Full time

**Job Title**
- Student success advisor**Department**
- Academics**Location**
- North Bay**Reports to**
- Director of Student Success**Supervises**
- No supervisory dutiesJob Summary

Student Success advising is a developmental process which considers students’ academic needs and goals, interests, prior education, and previous workforce and life experience. Student Success Advisors (SSAs) promote positive student outcomes, program satisfaction based on student goals, and retention by referring students in need of additional resources. The primary objective is to assist students with making informed decisions concerning their educational goals. Additionally, once a student has started a program at our college, SSAs are available for students who are interested in counselling and assistance regarding career and vocational decisions

**Responsibilities**:

- Increase student success, student satisfaction, and informed decision making- Educate students about the content and structure of postsecondary programs at both the college and university level to assist with academic planning and continuing studies.
- Supports and encourages confidence in academic decision making by promoting student independence in academic processes and regulations.
- Consults with students to audit progress through programs or specific challenges.
- Works with the College’s Campus Director/Assistant Campus Director/Campus Coordinator to plan and execute student appreciation events and graduations ceremonies.
- Assists, when needed, with proctoring and interpreting equivalency and alternative academic entrance exams to determine admission to appropriate programs.
- Meets with each student throughout the student lifecycle in accordance with College policies (regarding frequency and procedures) to preemptively identify and resolve concerns and challenges to minimize stress, conflict, and to prevent escalation or disengagement.
- Provides students with information about alternatives, limitations and possible consequences of academic decisions (e.g., dropping and withdrawing from courses; changing programs; and/or, transferring institutions).
- Mentor students on methods and strategies for being a successful and self-driven learner in an accelerated postsecondary environment.
- Assists students, either at their request or through internal monitoring methods, in the monitoring and evaluation of their educational progress.
- Works with students considering withdrawing from their programs in accordance with the College’s Student Cancellation Policy.
- Maintains accurate and detailed student notes and records in the College’s Student Records Management system, with the goal of maintaining accuracy, consistency for decision making and future reference.
- Participate in and support students with accommodations/ success plans- Meets with students with accommodations plans to create an initial implementation plan, and for periodic check-ins to determine success and suitability of original accommodations plan, and, when needed, work with students to modify their plans.
- Meets with instructors to ensure appropriate understanding and implementation of accommodations plans, as well as to provide support and resources to instructors on how to meet accommodations plans.
- Provides support to instructors on creatively brainstorming new approaches to providing learning through a universal design approach.
- Meet with and counsel students who reach out for support in dealing with the stresses and/or challenges of being a career college student.
- When required, assists with the development of student progress reports and learning contract.
- Refer students to other departments, agencies, institutions and services
- Refers students to available on
- and off-campus resources to meet individual needs.
- Makes appropriate referrals to students perceived to require additional supports.
- Acts as an advocate for students as appropriate.
- Researches, develops, maintains, and updates community resource material to refer or direct students for assistance.
- Assist students in understanding academic regulations, policies, procedures and programs- Research and develop resources to assist students with various aspects of their postsecondary success and long-term planning (e.g., with how to avoid defaulting on loans, with how to prepare for a job opportunity, etc.).
- Researches accurate and up-to-date academic information about the College’s certificate and diploma programs.
- Remains up-to-date on changes to courses and program requirements (including placements), course scheduling, admission and graduation requirements through consistent communication with Academics Department/Campus Director/Director of Marketing and Admissions.
- Maintains program information files for comparable postsecondary programming.
- Participates directly in orientation, training, development, and RAP sessions and initiatives for students.
- Research and provide input into the d

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