Legal Aid Worker

3 days ago

Barrie, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

This position is responsible for providing both direct in person and remote client service assistance for Barrie, Bradford, Collingwood, Orillia, Collingwood, Midland and Bracebridge Duty Counsel services in both the family and criminal courts.

The legal aid worker will be responsible for the initial assessment and intake of family law clients at the duty counsel office. This includes speaking in court, checking conflicts; assigning files to duty counsel and scheduling appointments; creating and managing files; liaising with court stakeholders; responding to client enquiries; referring clients to appropriate services and resources; providing LAO status checks; and providing general administrative support at the office.

The legal aid worker would also be required to assist criminal duty counsel service by providing direct client service and administrative support, including client and surety interviews; triaging client needs and referring clients to appropriate services and resources and speaking to adjournments.

The position would also need knowledge of certificate and roster management processes for the Central East district and organization.

Home Location: Barrie
Secondary/Other Locations: Simcoe Country and Muskoka

Reports to: Manager, District Operations

**Key accountabilities**
- Carry out initial intake of clients, including administering the financial and legal eligibility tests.
- Assess or triage client needs in order to refer clients to the appropriate resource(s) and/or service(s).
- Check for conflicts, assign files to duty counsel and schedule document preparation appointments in family law matters.
- Address matters in court (remote or in-person)
- Assist in scheduling duty counsel.
- Conduct client and surety interviews in criminal matters.
- Input client data in PeopleSoft through Service Integration.
- Liaise with private bar lawyers and other appropriate court stakeholders.
- Ensure printed materials, documents and office supplies are replenished and maintained at the office.
- Support roster management
- Perform other duties as required.

**Required skills & experience**
- Excellent communication, interpersonal and interview skills.
- Ability to exercise sound judgment in interacting with clients, lawyers and other agencies, especially in stressful situations.
- Ability to effectively identify the needs of the clients, in order to refer them to the appropriate services.
- Sound knowledge of LAO guidelines, policies and procedures.
- Ability and willingness to learn and adapt to new or modified policies and procedures.
- Good understanding of family and criminal court processes, rules and practice.
- Ability to travel in-person
- Knowledge of relevant legislation would be an asset, such as the Family Law Act, Children’s’ Law Reform Act; Child, Youth and Family Services Act; and the Criminal Code of Canada.
- Intermediate knowledge of Microsoft programs (e.g. Word, Excel, and Outlook).
- Experience in the use of Legal Files and PeopleSoft (Service Integration).

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**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

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