Fine Dining Server

5 days ago

Richmond, Canada Sonora Resort Full time

**Job opening criteria**:
Jobs:

- Waiter
- + 1 jobDegrees:

- A Levels**Skills**:

- EnglishPlaces:

- Richmond, CanadaConditions:

- Fixed-term contract
- Seasonal contract
- Full Time
- Telework not accepted

**The company**:
Sonora has a reputation for excellence, deeply rooted in the unique character of our pristine property and in the charm of our world class team. Our company culture is one of service, stewardship and family values.

Each one of our team members contribute to the guest experience at Sonora Resort; Our Housekeeping and Grounds Maintenance teams set the stage for our guests' accommodations, while our Culinary and Dining Room teams provide an incredible fine dining experience showcasing seasonally-inspired local ingredients. From our Guest services team who ensure all of our guests' needs are met during their stay, to our Guides and Dock Hands who help showcase the natural wonders around the resort, we are all passionate about providing our guests with unique experiences and cherished memories.

Our team shares a deep appreciation for the unspoiled wilderness of British Columbia; our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors - nestled in the

Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within. We offer competitive compensation packages, exciting staff incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.
- NOTE: As a term of employment, all employees must be fully vaccinated against COVID-19. Proof of vaccination is required._

**Job description**:
**Duties, Responsibilities & Tasks**:
Daily Operations
- Greet and seat guests at the direction of the supervisor or dining room manager.
- Focused memorization of daily specials, menu changes, wine lists, wine pairings and key guest notes
- Explain ingredients, preparation techniques and available substitutions to guests.
- Assist guest in food and beverage selection, enter items in POS system.
- Keen awareness of guest allergies and or dietary restrictions
- Ensure guests dietary requests are detailed and communicated to other servers, managers and kitchen
- Circulate amongst guests during service and top up waters or clear plates.
- Act as food runner for expeditor during peak dining times.
- Ability to read bills and run items to appropriate seat numbers.
- Run drinks to guests from the bar.
- Follow company procedure to bill for or collect payment for chargeable items.
- Operate espresso machine for specialty coffee beverages (cappuccino, latte, etc.).
- Ensure tables are set properly for respective dining times.
- Ensure front of house and back of house cleanliness is kept to the highest of standards.
- Execute side duties and checklists in between service including organizing storage areas, cleaning common areas including piano, aquarium, windows, polishing cutlery and glassware, etc.
- Keep all water, house wine, menus, cutlery and other mise-en-place stocked throughout each service.
- Assist Bartender in room stocking and stocking liquor orders.
- Assist with special event and offsite requirements related to food and beverage including set ups and tear downs as directed by the Lead Server.
- Assist with timely delivery of food and beverage related room amenities as required.
- Ensure effective working relationships and clear communication is maintained with all colleagues and departments.
- Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner.
- Drive small electric vehicles around the resort as required.

**Company and Department Responsibilities**
- Recognize that Sonora Resort is a service-oriented organization and act accordingly.
- Ensure good communication daily with the department manager on all issues, particularly those affecting customer services, employee relations and the economical operation of the department.
- Reflect sound employee relations and a positive attitude towards Sonora Resort & London Drugs.
- Understand and adhere to all guidelines as set out in company policies.
- Maintain a professionally groomed appearance that reflects positively on the company.
- Perform any other reasonable duty or assignment requested by the department or General Manager.

**Resort Life**

Sonora Resort operates seasonally from May through mid-October, during which time our team members work and live on-site at Sonora Resort. Shift work is required. Depending on the department, typical shifts are between 1- 18 days on and 4 days off. Schedules vary by department and peak and non-peak seasons. We require a minimum commitment of one season to be eligible for a position.

**Benefits you'll have access to while on shift at the resort**:

- Accommodation_ - Complimentary single bedroom lodging in Sonora Employ

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