Coordinator, Product Development

2 weeks ago

Mississauga, Canada Skilled Trades Ontario Full time

**Position Title: Coordinator, Product Development**

**Position Type: Fixed-Term Contract**

**Position Duration: Twelve (12) Months**

**Location: Mississauga, ON**

**Job**Band: 7**

**Salary Range: $29.98 - $36.91/hour**

**Hours of work: 36.25 hr/week**

**Reporting to: Supervisor, Standards**

**This posting is applicable to: Internal and External Applicants**

**Skilled Trades Ontario (STO) is a Crown agency **responsible for skilled trades certification in Ontario, which includes:

- **Establishing** **apprenticeship programs, **including training standards, curriculum standards and certification exams.
- **Assessing** **experience** **and qualifications** of individuals who have not completed an apprenticeship program in Ontario.
- **Issuing** **Certificates of Qualification** in all trades with certifying exams.
- **Renewing** **Certificates of Qualification** in compulsory trades.
- **Maintaining** **a Public Register** of people authorized to work in compulsory trades.
- **Conducting research** in relation to apprenticeship and the trades.

The Coordinator, Product Development reports to the Supervisor, Standards in the StandardsDepartment. This position is responsible for providing program support to the Standards and Examinations Department, including the design, development, formatting, editing, production, and distribution of Apprenticeship Training Standards (ATS), Curriculum Standards (CS), Examinations, Exemption Tests, other forms of Assessment and specialized products. The position coordinates the requirements for using external printing companies to distribute products to apprentices and other stakeholders. Other responsibilities include supporting the Department with the procedures for examination complaints, examination storage and adhering to security protocols.

**Responsibilities**:

- Coordinates the requirements for the development, translation, editing, production, printing, and distribution of Apprenticeship Training Standards (ATS), Curriculum Standards (CS), Examinations, and other forms of Assessments. Ensures consistency of style/format requirements of draft documents; edits standards documents for consistency with approved format using various desktop publishing and graphic design software.
- Coordinates the maintenance, reporting and printing of ATS and CS stock levels and advises staff regarding availability and ordering procedures. Ensures confidentiality and security of all materials.
- Prepares reports and recommendations regarding printing costs, issues, and proposals to the Supervisor/Manager. Also prepares briefing notes and information reports on ATS and CS issues in response to inquiries from staff and other management/departments.
- Responsible on occasion to support production requirements for other STO Departments.
- Develops and maintains various manual filing, computerized filing and database management systems on apprenticeship programs, legacy or other information systems related to computer inventory lists, ATS, CS and examinations. Prepares and updates files and archives records within records retention schedules and guidelines.
- Provides detailed program information, in response to inquiries from Skilled Trades Ontario (STO) management, external stakeholders and the public based on knowledge of program area’s role, functions and activities.
- Liaise with staff at the Ministry of Labour, Training and Skills Development to activate new standards into the Ministry’s EOIS-APPR’s database.
- Work closely with the Communications Department to ensure information is added STO’s website and is reflected in an accurate and efficient manner.
- Collaborates with vendors to ensure documents are available on demand including French versions.
- Work with STO management and Ministry officials to create, implement and monitor the development of digital logbooks.
- Work closely with program development staff and management to prepare annual operation plan and budget for the Department.
- Support the translation of examinations into French as required, performing quality control as necessary.
- Review and format technical diagrams for usage in examinations.
- Support record keeping for examination room activity such as: stored examinations, examinations removed from the examination room, and examinations returned. All records regarding examination material are kept in duplicate and hard copy and contain the name and number of the examination book, who removed the book and the date the book was taken out and returned.
- Edit and amend examinations using information provided from our Interprovincial Standards and Examination Committee (ISEC) representative. Use Interprovincial Computerized Examinations Management System (ICEMS) to obtain this information along with direction from ISEC representative.
- Support the processes associated with examination infractions such as logging incidents and sending correspondence to clients regarding pena

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