IT Asset

**IT Asset & Licensing Analyst (IT Department)**

**Job Summary**

The IT Asset & Licensing Analyst reports to the Senior Director of Infrastructure & Operations and will provide increased control, visibility, and assigned responsibility over hardware maintenance contracts, warranties, software OPEX licensing, and Azure cloud subscriptions.

This role will be an important part of Fasken’s overall strategy and will establish an asset management process (ITAM) to provide up-to-date information to reduce risks and costs. This essential process will establish a single source of truth when optimizing budgets, supporting lifecycle management, and making decisions that impact the entire organization.

Core hours of work are from 8:00 a.m. to 4:00 p.m.; however, other set hour arrangements will be considered. Occasional pre-authorized overtime may be required to meet client needs. This role can be located in any of the Canadian cities that Fasken has offices. Hybrid remote work arrangements are available with requirements as per business needs for onsite office support.

**To us, success means**:

- A strong client service approach - ready, willing, and able.
- Impeccable proofreading and grammar skills.
- Being organized, with high attention to detail and accuracy when completing tasks.
- Excellent problem-solving skills and the ability to be resourceful and work with mínimal instruction or supervision.
- Being able to work within tight timelines to meet deadlines, reassessing priorities as needed.
- Strong communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
- Being proactive and taking initiative in anticipation of next steps.
- Strong document processing skills

**Primary Responsibilities**
- Optimizing the collection and organization of all IT software and hardware assets
- Performing data reconciliation and remediation activities to ensure data accuracy and quality
- Analyzing software and service contracts and acting as the point person for all IT OPEX invoice management
- Ensure the accuracy and auditability on all licensing transactions and provide ad hoc reporting
- Providing proactive alerts and guidance to IT management teams on upcoming software licensing renewals and service/warranty expirations
- Establishing and managing relationships with key hardware and software vendors
- Assessing and managing the firm’s technical debt, such reporting, planning and providing risk assessments of end-of-life hardware, operating systems, and unsupported software versions.

**Required Knowledge and Experience**
- Bachelor’s Degree preferred or equivalent industry work experience
- Minimum 2 years' experience working with software invoicing, licensing and IT asset management
- Working knowledge of ITAM and FinOps best practices
- Knowledge of governance and compliance related to Software Asset Management best practices
- Knowledge of software vendor licensing rules and terms including Microsoft Azure and Adobe, including tactical negotiation
- Working knowledge of procurement best practices for agreements and contracts
- Working knowledge of ITSM best practices to achieve standardization of requests
- Working knowledge with software license management tools (i.e. Snow)
- Intermediate knowledge of Microsoft Excel including creating vlookups, pivot tables, charts and graphs
- Knowledge of general IT operations, operating system management, databases and integration are a plus

**Skills & Abilities**
- Ability to work well in a cross functional team environment
- Strong analytical, problem-solving and negotiating skills
- Ability to work on multiple projects without compromising results
- Ability to perform duties independently with general supervision
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment, excellent interpersonal, organizational and communication skills

**Supervisor**
- This role reports to the** Senior Director of Infrastructure & Operations**

**What we offer**:
Join our friendly, collaborative and rewarding work environment where your professional development is supported, and your contributions are encouraged and valued. We offer the following:

- A competitive salary and bonus program
- Flexible medical and dental benefits, including telemedicine services
- Hybrid work flexibility
- Short and long term disability insurance
- Employee and family assistance program (EFAP)
- Group retirement savings plan with matching contributions
- Paid vacation and sick days
- Personal days
- Wellness Subsidy and educational reimbursement
- Maternity/parental leave top up
- Employee referral program
- Opportunities to give back to your community through Firm initiatives

**Diversity and Inclusion**

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and whe