IT Manager

**About ThinkLP**

ThinkLP imagines a world where there is zero retail crime and all companies operate safely and effectively, ensuring all employees return home at the end of the day.

At ThinkLP, we are helping to drive a loss prevention industry transformation with awesome loss prevention software. The innovative ThinkLP software platform has become an industry leader, and The Globe and Mail recently recognized ThinkLP as a top-growing company in Canada. Headquartered in Waterloo, Ontario, we have the honour and privilege of serving some of the world’s most recognizable companies, and we continue to grow We are always looking for brilliant, self-motivated, big-picture thinkers who love software and have the propensity to get things done.

**What would I be doing at ThinkLP?**

This is an opportunity for a motivated technical individual to contribute to the growth of an innovative software company and create software solutions for some of the world’s largest and most influential organizations on the Fortune 500 list As an IT Manager at ThinkLP, you will support the entire organization by managing all internal IT systems, mobile device management, office 365 management, and hardware debugging.

**What are my **primary **duties?**

As a part of a rapidly growing organization, your core responsibilities will include the following:

- Managing Office 365 user accounts
- Monitoring suspicious activity and ensuring proper security configuration for Office 365 exchange server
- Debugging issues with MacBooks, providing loaner machines if necessary and working with Apple to resolve defects
- Managing the entire life cycle of new MacBooks from purchasing, configuring, and decommissioning
- Managing a list of IT assets and company network (Wi-Fi)
- Tracking and managing approved software
- Managing JAMF Pro and JAMF protect
- Maintain monthly reporting to the Information Security team regarding assets, security vulnerabilities, and technology updates
- FTP Administration and user provisioning
- Conducting monthly internal audits for IT-related assets
- Point of contact for all IT questions/issues

**What are the requirements of this position?**
- Bachelor of Computer Science, Applied Science, Engineering Technology or equivalent educational achievements or work experience
- Confident with English verbal skills for internal communication
- Must be located within the Waterloo / Wellington Region **This is not a remote position**

**Why would I love working at ThinkLP?**
- Autonomy to make the implementation/development decisions we are hiring you to make
- Work with an empowered team to chart their own course to align with the goals of the development team
- A very collaborative work environment
- This is a unique career opportunity for the right individual to join a rapidly growing software company, and you will have a direct daily impact on our customers
- We are leading a revolution in the Loss Prevention software industry and are having a direct impact on our client’s bottom-line financial results
- Opportunity to take ownership of a workstream

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- WATERLOO, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Information Technology: 1 year (preferred)

**Language**:

- English (required)

Work Location: One location