Supervisor, Production Planning
2 days ago
A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.Come dream bigger and brighter with Shaw.
The role
As a Supervisor, Production Planning you will be accountable for production planning on all new and refurbished Consumer Premise Equipment (CPE), Accessories/Components, Collateral/Corrugate & Repairs planning for the CPE portfolio. You will also support demand management process development and continuous improvement utilizing Oracle and existing tools. Other responsibilities include:
- Provide daily support to the team by solving escalations, finding root cause of the problem, and implementing sustainable solution
- Provide coaching and mentoring to best equip team to exceed goals
- Provide targeted training according to individual needs
- Create culture to drive best customer experience and exceed expectations
- Maintain a leadership style and a work environment where the best people choose to work
- Support implementation of advanced planning techniques such as statistical forecast modeling to ensure top-down and bottom-up forecast are accurate and achievable
- Develop collaborative forecasting process with our stakeholders
- Standardize and drive efficiency in demand management activities
- Identify key insights from demand forecast and performance metrics to provide recommendations to shape inventory levels
- Build strong cross-functional relationships within the national supply chain team to facilitate change management and timely project delivery
A typical day
In this role, you will be communicating daily with members of your team to support them with inventory forecasting and distribution related tasks. You will run or attend meetings with key CPE partners to understand and influence decisions related to inventory and product management. You will perform in depth ad hoc inventory analysis to support various optimization projects.
Your skills/experience
- Post-secondary education in Production and Industrial Engineering, Supply Chain, Statistics or Business required
- Master’s degree (MBA) is an asset
- 5+ years of Supply Chain experience
- 1+ years of leadership experience
- Experience with large Excel spreadsheets required
- Experience with Oracle Cloud, knowledge of Oracle Supply Planning modules will be considered an asset
- Consider yourself a “data” person, show pride in your ability to produce accurate information, able to design professionally formatted reports and summaries
- Experience with Alteryx and Power BI an asset
- Excellent communication skills both verbal and written
- Ability to establish and maintain effective working relationships with all levels of the organization
- Ability to motivate a group of people and maintain dynamic environment
- Excellent analytical and problem-solving skills
- A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
Other details
- This position requires the successful completion of a criminal background check
- As a condition of employment, all new employees will be required to provide proof of full vaccination with a federally approved COVID-19 vaccine (or proof of a valid exemption)
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