Server - Root98

**About Plaza Premium Group**:Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in offering Global Airport Hospitality solutions in over 280 locations of 65 international airports worldwide, with a collective goal of making travel better.

The Group currently employs nearly 5,000 staff and serves over 22 million passengers around the world annually, we are dedicated to delivering superior airport hospitality services for air travellers be they at Arrival, Departures or Transit at worldwide airports.

If you are interested in being part of an award-winning and dynamic team, nurturing and developing your career on a global scale, you might be our next: Kitchen Helper**. **You are an ambassador for Teamwork, Excellent Service and Innovation. Your attention to detail, warm personality and positive attitude is part of our collective goal of enhancing the airport experience for all travellers.

**Overall responsibility**:
Display the highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.

Takes orders for, and serves food and beverages to guests in a friendly, timely and efficient manner.

**Location**:Vancouver International Airport.

**Key Areas of Duties and Responsibility**
- Engage with customers in a friendly manner.
- Take customer’s orders; identify customers' special dietary needs and special requests; transmit orders to the kitchen
- Stay updated on current menu choices and specialties, etc. with the ability to make suggestions
- Help customers select food and beverages; offering; suggesting; explaining the chef's specialties;
- Perform basic cleaning tasks as needed or directed by the supervisor
- Assist with special events if needed
- Follow sanitation, safety and alcohol beverage control policies
- Adhere to grooming and appearance standards consistently
- Promptly address customer service issues and refer customers to management when necessary
- Check customers’ identification and confirm it meets the legal drinking age, perform all guest contact activities in a cordial, efficient and professional manner
- Prepare alcohol or non-alcohol beverages for bar patrons, pour beverages; prep for service; stock bar; carry out opening and closing duties
- Complete liquor requisitions, restock and replenish bar inventory and supplies.
- Ring food orders if the guest wants to order at the bar.
- Comply with all food and beverage regulations

**Qualities & Requirements**
- Serving It Right (SIR) Certificate
- Previous customer service experience required
- Previous server experience as an asset
- A positive attitude and ability to work well under pressure
- Able to perform high-quality work while unsupervised.
- Excellent oral communication and interpersonal skills required
- Pass Airport Security Clearance Check; holding a valid airport ID as an asset
- High school graduates

**What we offer**:

- **Extended health, dental and vision package for full-time employees.**:

- **4% of vacation pay is included in your monthly payroll.**:

- **The odd-hours premium rate at $1.00/hr for the entire shift.**:

- Comprehensive paid training.
- **Free airport parking is provided for full-time employees.**:

- In-house job opportunities
- we pride ourselves on developing talent from within.
- Flexible/open availability, including weekends and holidays.
- **Free global lounge access.**

**Job Types**: Full-time, Part-time, Permanent

Additional pay:

- Tips

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

COVID-19 considerations:
All Covid-19 precautions are in place. Face masks, gloves, sanitized work spaces, and hand sanitizers are available for staff and customers. Fully vaccinated staff.

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)