Client Care Supervisor

2 weeks ago


Okotoks, Canada Gus's Pet Resort Full time

We’re hiring an experienced customer service rockstar as Client Care Supervisor to our already-awesome Client Care team. This position is responsible for managing the daily performance of our Client Care team in creating a five-star customer experience and hitting monthly sales targets, while working internally with our other teams. We are looking for someone with previous supervisory or management experience in a retail or service-based environment, to help continue elevating our team.

The role of Gus’s Pet Resort’s Client Care Supervisor requires an experienced and energetic individual who will motivate and coach staff to crush our sales goals, provide exceptional customer service, and keep our client-facing end working like a well-oiled machine. We are a high-performance business focused on significant growth and continuous improvement, and we pride ourselves on being a very positive and supportive work environment. In order to be successful in the role, you will need to comfortable analysing numbers, bringing forward ideas and solutions, and bring energy to the job. We are a fun and supportive team, so the Supervisor must be as well. The position is key and we are looking for the right person to help our Client Care team reach the next level as we continue to grow.
- Have previous retail sales or customer service experience (required)
- Have previous supervisory or management experience of a team (required)
- Are comfortable handling and resolving client complaints in a courteous and calm manner
- Are friendly, approachable, professional, and energetic.
- Have an understanding of client care systems and daily operations
- Demonstrate an exceptional level of professionalism on the phone and in person while representing the company.
- Have excellent written and oral communication skills.
- Are organized, preferably with experience in planning or scheduling projects.
- Have a positive, we-can-do-anything attitude
- A clean, crisp, approachable and professional appearance.
- Additional sales, social media, or marketing experience is an asset.
- Excel skills considered an asset.

In this role, you will grow through education in your role about dog behavior, health and care, sales, and marketing and overall management. We love to develop our employees and there are various opportunities for growth within this role and company.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35-40 per week

**Salary**: From $18.50 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Okotoks, AB T1S 2C3: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Health Care Aide

    1 week ago


    Okotoks, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides who are actively registered with the Alberta HCA Directory, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer a range of home care services provided in the...

  • Health Care Aide

    2 weeks ago


    Okotoks, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides who are actively registered with the Alberta HCA Directory, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship.We offer a range of home care services provided in the home,...

  • Health Care Aide

    3 weeks ago


    Okotoks, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides who are actively registered with the Alberta HCA Directory, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer a range of home care services provided in the...


  • Okotoks, Canada Nurse Next Door Home Care Services Full time

    Do you want to make lives better and have the ability to drive your career? Do you love working with seniors? **Nurse Next Door has the perfect opportunity for you!** **What's in it for you**: - **Flexible schedules**: Work when and where you want - with longer visits in the same place - **One-on-one care**: Work directly with the client to provide the...


  • Okotoks, Canada Club Demonstration Services Full time

    CDS Senior Shift Supervisor CAN Are you outgoing and enthusiastic about interacting with people? If promoting the best brands to today’s shoppers sounds appealing, then Club Demonstration Services (CDS), the in-house product demonstration company for Costco, might be the place for you! We are looking for a Senior Shift Supervisor who will lead by example,...

  • Health Care Aide

    2 weeks ago


    Okotoks, Canada Alberta Health Services Full time

    Your Opportunity: The Health Care Aide (HCA) provides patient care services as an unregulated worker under the supervision of a Registered Nurse (RN), Registered Psychiatric Nurse (RPN) or Licensed Practical Nurse (LPN). The Health Care Aide provides direct care to clients in their homes in both the community and lodge setting. Responsibilities will...

  • Health Care Aide

    1 day ago


    Okotoks, Canada Alberta Health Services Full time

    Your Opportunity: The Health Care Aide (HCA) provides patient care services as an unregulated worker under the supervision of a Registered Nurse (RN), Registered Psychiatric Nurse (RPN) or Licensed Practical Nurse (LPN). The Health Care Aide provides direct care to clients in their homes in both the community and lodge setting. Responsibilities will...

  • Department Supervisor

    4 weeks ago


    Okotoks, Canada Canadian Tire Corporation Ltd Full time

    **Department Supervisor Key Responsibilities** - Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management. - Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it. - Leads by example and...

  • Health Care Aide

    3 weeks ago


    Okotoks, Canada Okocare Inc. Full time

    Job Title: Health Care Aide: hiring for Rural south areas: Okotoks, High river, De Winton Diamond valley, Foothills County, Vulcan, AB. **Duties**: - Provide assistance with activities of daily living, including bathing, dressing, and grooming. - Administer medications as prescribed by healthcare professionals. - Assist with mobility and transfers, using...


  • Okotoks, Canada Club Demonstration Services Full time

    CDSSenior Shift Supervisor CAN Are you outgoing andenthusiastic about interacting with people? If promoting the bestbrands to today’s shoppers sounds appealing, then ClubDemonstration Services (CDS), the in-house product demonstrationcompany for Costco, might be the place for you! We are looking fora Senior Shift Supervisor who will lead by example,...


  • Okotoks, Canada Club Demonstration Services Full time

    CDSSenior Shift Supervisor CAN Are you outgoing andenthusiastic about interacting with people? If promoting the bestbrands to today’s shoppers sounds appealing, then ClubDemonstration Services (CDS), the in-house product demonstrationcompany for Costco, might be the place for you! We are looking fora Senior Shift Supervisor who will lead by example,...


  • Okotoks, Canada Club Demonstration Services Full time

    CDS Senior Shift Supervisor CAN Are you outgoing and enthusiastic about interacting with people? If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services (CDS), the in-house product demonstration company for Costco, might be the place for you! We are looking for a Senior Shift Supervisor who will lead by example,...


  • Okotoks, Canada Club Demonstration Services Full time

    CDS Senior Shift Supervisor CAN Are you outgoing and enthusiastic about interacting with people? If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services (CDS), the in-house product demonstration company for Costco, might be the place for you! We are looking for a Senior Shift Supervisor who will lead by example,...

  • Pet Care Specialist

    2 weeks ago


    Okotoks, Canada Gus's Pet Resort Full time

    Job description We are looking to add some dog-loving people to our amazing Pet Care team. If you love dogs, you might just fit in here :) The Pet Care Specialist role is responsible for making sure all the pets in our care have a safe and enjoyable experience at Gus’s Pet Resort. Creating that experience involves cleaning up after them, staying on...


  • Okotoks, Canada All About Seniors Full time

    **APPLICANTS WHO LIVE IN OKOTOKS, ALBERTA WILL BE CONSIDERED FIRST FOR THIS ROLE** All About Seniors is currently seeking compassionate and experienced Health Care Aides to provide care for one of our male clients in **Okotoks**, AB. If you have a passion for enriching the lives of seniors and are looking for a meaningful and rewarding role, we invite you...


  • Okotoks, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Nail Salon Supervisor

    2 weeks ago


    Okotoks, Canada Regal Nails Salon and Spa Full time

    Volunteer Experience · Work Experience · Work & CareerRegal Nails Salon and Spa in Okotoks, Alberta has one open position for Nail Salon Supervisor.Job details are as follows:Location of employment: Southridge Dr, Okotoks, AB, T1S 2C8Number of position: 1Job Type: Full time and PermanentStarting date: as soon as possibleSalary : $25.00 per hour, 35 hours...


  • Okotoks, Canada Little Hands Montessori Academy Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children - Supervise staff, trainees or volunteers - Lead activities by telling or reading stories, teaching songs and...


  • Okotoks, Canada Kids' Stop Children's Centre Full time

    Work Term: PermanentWork Language: EnglishHours: 35 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: Experience an assetWork site environmentNon-smokingWork settingChild care centreUrban areaDay care centre or nursery schoolTasksBathe, diaper and feed infants and...


  • Okotoks, Canada Alberta Health Services Full time

    Your Opportunity: Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI) High River General Hospital, and the Vulcan Community Health Centre, this Administrative Support III is responsible for ensuring immediate access to patient information in order to facilitate healthcare treatment decisions. This position is...