(Fresh) Water Treatment Service Technician

6 months ago

Valley, Canada Nature's Miracle (by Pettis Plumbing) Full time

We're Nature’s Miracle - by Pettis Plumbing in Truro, Nova Scotia, providing dependable service since 1988. We offer water treatment services to both commercial and residential clients in New Glasgow, Tatamagouche, Wentworth, Enfield, Elsmdale, Truro and surrounding communities. We have a reputation for getting the job done quickly, affordably and always standing by our work. We charge by the job - not by the hour - because our focus is quality, not beating the clock.

If this sounds good and you are experienced with driving a service truck, contact us.

**What we offer to the right applicant**:

- A fully equipped service truck
- Company uniform
- Medical and dental benefits
- Full-time employment
- Family-oriented work life balanced business atmosphere
- Flexible, we can work around your family’s schedule
- On-the-job training
- Competitive wages (To be Negotiated)
- Many Product Sales bonus’
- Year-End company profit sharing
- Lots of room for advancement
- Weekly training meetings
- Personal 1-on-1 training meetings
- Opportunities to attend seminars put on by our vendors
- Water treatment training in conjunction with the Canadian Water Quality Association
- The time to do a professional job, as we charge by the job, not by the hour

**Responsibilities include but are not limited to**:

- Install and calibrate whole-house water purification equipment and reverse osmosis systems
- Complete service calls, respond efficiently to customer inquiries, and maintain high customer satisfaction
- Prepare written recommendations and options for clients using our service software (FieldEdge)
- Generate appropriate customer invoices and other paperwork (FieldEdge) at the job site and electronically process credit card transactions
- Interact positively with customers, provide appropriate solutions and alternatives
- Ensure the vehicle is clean, organized and presentable.
- Inform the dispatcher of issues as they arise

**Requirements**:

- Water filter / softener equipment and reverse osmosis experience in Installs/Services **preferred**:

- Plumbing knowledge and experience **preferred**:

- Experience in a service truck considered a strong asset
- A professional appearance and hard-working attitude
- Punctual, reliable, and dependable attributes
- Self-motivated and goal oriented
- A valid Nova Scotia driver’s license with a clean driver’s abstract
- Strong communication skills with a focus on customer service
- Experience with a straight-forward pricing guide considered a strong asset
- Ability to work individually and as a team
- Able to pass a criminal record check (those with a criminal record need not apply)
- Able to pass random drug testing
- Able to follow company rules, regulations, and systems

**Supplemental Pay**
- Bonus pay

**Work location**
- In person

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Retention bonus

Work Location: In person

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