Parts Supervisor

2 weeks ago

Oshawa, Canada Premier Truck Group Full time

**Winners Work Here**

Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

**Who is Premier Truck Group?**

**Premier Truck Group **is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

**Why Join Our Winning Team?**

When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Employee Discounts

Medical, Dental, and Vision Insurance

Life Insurance

Employee Assistant Programs

Paid Holidays and Paid Time Off

Group RRSP with Employer Match

Training

Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail

**Parts Supervisor Responsibilities**:
Directs and schedules the work of all parts department employees

Assists the Parts Manager in forecasting goals and objectives for the department including required inventory, pricing, ROI and profit margins

Assists the Parts Manager in analyzing sales, expenses, and inventory on a daily, weekly and monthly basis to maintain profit goals

Monitors employees’ daily productivity reports and corresponding payroll records. Escalates as required to Parts Manager to resolve any discrepancies

Assists the Parts Manager in maintaining a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the “self-service” retail customer

Makes recommendations on the pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty

Make recommendations and assists in Implementing aggressive marketing and sales promotions plans to increase parts department business for wholesale accounts and “self-service” retail customers

Takes advantage of manufacturers' inventory co-op advertising as part of sales promotions

Coordinates marketing and sales promotions with appropriate company personnel

Provides recommendation on individual parts inventory levels and manages the inventory to achieve maximum turnover in accordance with established goals

Monitors and adjusts inventory to minimize obsolescence of parts in inventory

Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory

Assists the Parts Manager in controlling accounts receivables for parts department

Ensures the same high quality level of service provided to outside customers is also provided to internal dealership customers

Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs

Analyzes departmental operations and storage layout and provides recommendation on revisions as needed for maximum effectiveness of inventory control, staff efficiency and public display

Manages the parts delivery program to wholesale customers under the direction of the Parts Manager

Maintains delivery vehicles for delivery program

Manages shipping and receiving efforts to ensure timely processing of parts being received and parts being delivered under the direction of the Parts Manager

Recommends and assists with maintaining a program to ensure maximum customer satisfaction and loyalty

Follows up on customer concerns and complaints promptly

Escalates concerns and complaints to Parts Manager as required

Establishes and maintains good working relationships with other service drive departments and the sales department

Establishes and maintains good working relationships with wholesale customers to encourage repeat and referral business

Develops promotions to increase wholesale business

Follows up on parts department orders to ensure parts availability in inventory and ensures availably of all required parts and supplies to complete repairs in a timely manner

Checks quality of completed work by parts department employees to ensure quality customer service, inventory control and documentation.

Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties

Assists the Parts Manager in reviewing all accounts payables for depar

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