Home Helper

Summary

This role is responsible for providing light housekeeping and meal prep for our clients. With the direction of the Program Coordinator and/or Manager, the worker performs duties as outlined in the Client Plan of Care. The duties vary according to the individual or families receiving service. The worker must work within a goal-directed, outcome based, client-centered philosophy.

Core Competencies
- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Operating Equipment
- Ethics and Integrity

Job Duties
- Housekeeping: General day to day care of the home; and light housekeeping, such as dusting, vacuuming, laundry, dishes, etc.
- Laundry: Either in the home or at the nearest facility
- Nutrition: Prepare meals with respect to diet and budget
- Home Management: Assist with shopping
- Other Duties: Errands including grocery shopping and picking up essential supplies.

Recording Duties:

- Complete accurate reports after assignments
- Complete client confirmation sheets, and have client sign to confirm service.
- Complete and submit accurate time sheets, including travel time by the deadline.

Staff Development Training:

- In-service sessions are offered during monthly staff meetings; attendance is highly recommended.
- Workshops and training sessions held off site will be offered to employees as they become available.

Key Responsibilities
- To know the mission, vision, and value statement of the agency.
- To seek guidance from the Home Support Supervisor whenever in doubt.
- To respect and maintain the confidentiality of the individuals, and/or families being serviced, as well as the organization.
- To be reliable, courteous and arrive at assignments on time.
- To notify the office of any illness, emergencies or delays.
- To maintain a safe working environment that extends to all areas in which an employee may carry out his or her duties; including, but not limited to the employee’s vehicle, and the client’s home.
- To follow the LEO Code of Ethics, Policies and Procedures.
- To maintain a positive image of LEO in the community.
- To follow the client’s Plan for Care and together with the client, prioritize the routine activities to meet the individual’s requirements or goals.
- To motivate individuals toward self-sufficiency and independence.
- To review performance with the program supervisor after probation, and yearly thereafter.
- To understand and follow the Client Bill of Rights.

Qualifications / Conditions of Employment:

- Grade 12 secondary education or equivalent is preferred.
- Good physical and mental health
- Able to carry out written and spoken instructions.
- Good communication skills.
- Valid driver’s license, and use of own vehicle
- Submission of a clean driving abstract
- Submission of a clean criminal reference check
- First Aid and CPR qualifications must be current upon hire and be maintained throughout employment
- Required to work day, evening and weekend hours
- Interacts with clients, family members and agency staff.
- Travel throughout Lambton County will be required.
- Manual dexterity required to use desktop computer and peripherals.
- Intermittent physical activity including walking, standing, sitting, lifting and supporting clients.

Miscellaneous
- Other duties assigned by the Manager.
- Disclaimer_
- This job description indicates the general nature and level of work expected of the applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the applicant. The applicant may be asked to perform other duties as required._
- Lambton Elderly Outreach seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Lambton Elderly Outreach will achieve this by ensuring that its hiring process is fair and equitable for all persons._
- Lambton Elderly Outreach strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Lambton Elderly Outreach will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under Human Rights Legislation. This commitment extends to the hiring process and throughout employment._