Bilingual Customer Relations Specialist

3 weeks ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Bilingual Customer Relations Specialist (New Vehicle Acquisition Consultant) who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:
- Detail oriented with excellent organization skills?- Analytical with the ability to problem solve?

As the Specialist (New Vehicle Acquisition Consultant), you will be the primary client contact & owner of the end-to-end vehicle acquisition related activities; from model year planning through delivery of vehicle.

A Day in the Life- Consult with clients on vehicle specifications, best value pricing, vehicle availability and purchasing, processing and delivery alternatives- Develop account strategies and action plans for implementing process improvements that drive best-in-class ordering practices- Provide quotes utilizing life cycle data- Act as client's internal champion for resolution of ordering-related issues-
- Provide a positive impact within the overall client experience

**Requirements**:
- High School diploma or equivalent required- BS or BA in business or related field preferred; equivalent experience may be considered-
- Bilingual English/French required- 2+ years of business experience with client contact consultation- Automotive industry experience highly beneficial- Proficiency in Microsoft Office required including Word, Excel and PowerPoint- Ability to work hybrid work schedule in our Mississauga office

LI-SJ1

LI-Hybrid

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._

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