Floor Security

3 weeks ago


Coquitlam, Canada Hard Rock Casino Vancouver Full time

Position Summary
Under the direct supervision of the Manager, Security, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities
Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or a ctivities
Enforces restricted access by unauthorized persons
Observes transactions, pulls, fills, transfers, etc.
Escorts cash/cash equivalents
Tags and reports found property; transfers items to Lost and Found
Conducts regular patrols of the facility interior and exterior as directed
Escorts guests and team members as directed
Performs identification checks as required
Refers disputes to the Supervisor, Security
Performs crowd control as directed
May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
May enroll guests in the Self-Exclusion Program
Liaises and communicates effectively with all appropriate operational departments
Builds strong working relationships with guests and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed
Education and Qualifications

Minimum 2 years of work experience
Serving it Right Certificate
Guard Force Training an asset
Occupational First Aid Level 2 Certificate an asset
Must be willing to recertify every 3 years for Use of Force Certification
Ability to successfully obtain a Gaming License
Work Environment Considerations

Regular casino environment, standing and walking for long periods of time.


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