Officer, Operations Control
3 weeks ago
-Reference Number:
10191_012024
Status:
Permanent - Full time
Job Category:
Train Operations
City:
MONTREAL
Province:
Quebec
Annual Salary / Hourly Rate:
70 943 - 87 635
Number of positions to be filled:
1
Application Deadline:
2024-02-19
Description:
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure and reservation system, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.Tasks and responsibilities:
- Monitors VIA trains system wide.
- Capture train delays, investigate train delays and enter them in the system
- Update and complete the Corridor and Eastern/Western Transcontinental
- Communicate with Host Railways concerning delays, meets, potential delays and emergency situations.
- Organize troubleshooting calls between Locomotive Engineers and Mechanical Technical Advisors and document all equipment issues
- Updates ETAs and communicates these to the Crew Controller and enters these and Train Performance Messages
- Manages exceptions to the operating plan: Inhibits capacity, manages the connection protocol, arranges for alternate transportation, etc.
- Initiates incident files and communicates
- Makes decisions about cycling and equipment changes when the Sr. Officer is off-duty (at night).
- Coordinates activities during incidents / accidents / emergencies.
- Produce reports
- Administrative activities related to train performance
Requirements:
- College diploma in Transportation or related field or a combination of equivalent training and pertinent experience.
- Five years of experience in Operations within the Transportation industry.
- Knowledge in system train operations and system geography (an asset)
- Flexible to work on various shifts (days, nights and weekends)
Competencies:
- Able to work in a high-pressure environment.
- Must be technically savvy and capable of quickly learning/using a wide variety of technology systems and able to navigate complex computer systems.
- Very good written and verbal communications skills in both official languages.
- Proficient in learning new technologies and at ease with Microsoft suite.
- Excellent organizational and planning abilities.
- Sound judgment and ability to make quality decisions under severe time constraints.
- Strong attention to detail.
- Ability to adapt in a constantly changing environment.
- Solid problem-solving skills.
- Team player capable of building harmonious relationships with internal and external partners.
- Knowledge of VIA’s internal resources/structure and where to obtain specific information (an asset).
At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.
Note that we will only contact those who are selected for an interview.
Why choose VIA Rail?
- Competitive salary and a generous compensation and benefits package;
- Flexible options for hybrid remote work;
- A close knit team of happy co workers;
- Numerous opportunities for career advancement;
- An environment that supports employee health and well being;
- A wide range of health and wellness benefits for employees and their families, including unlimited telemedicine service;
- To contribute to a sustainable transportation service connecting Canadian communities;
- First as an employer of choice and as the most trusted carrier among transportation companies in the 2022 Canadian Reputation study published by Leger.
Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel
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