Part-time Customer Support/service Technician

3 weeks ago


Burnaby, Canada Freshly Roasted Coffee Co. Full time

**Responsibilities**:

- _**Growing company providing great service and amazing coffee since 1998**_
- Providing a comfortable working environment
- Install, maintain and repair business electronic equipment such as coffee machines and water coolers
- Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using hand and power tools
- Inspect and test electronic equipment, components and assemblies using multimeters and other electronic test instruments, tools and equipment
- Diagnose and locate circuit, component and equipment faults
- Complete work orders, test and maintenance reports
- Perform scheduled maintenance service on equipment
- Elaborate preventive maintenance plans based on the information suggested in the manufacturer's manual
- Clean, lubricate and perform other routine maintenance work on equipment
- Technical troubleshooting of equipment in office by phone or on the customer's site (80% in the office, 20% offsite)
- Advise customers on work performed or replace the equipment if necessary
- Assist with the maintenance of spare parts and equipment inventory
- Communicating with customers and team members is required

**Requirements for the Job: Dynamic problem-solver /Multitasker **Experience in diagnosing broken equipment, replacing broken parts, testing equipment, documenting findings and reporting back to the customer A minimum of six (6) months recent related trades experience in the maintenance, troubleshooting and repair related to coffee machines equipment and systems of manufacturers as Bunn, Newco, de JONG DUKE, Cafection and Saeco
- **Completion of a college program or degree in electronics**:

- Valid class 5 BC driver’s licence
- Preferably to Canadian citizen or Permanent resident

Work Schedule 20-25 hours per week/Permanent Part-time

Must be available on weekends (Specifically Sunday)

**Job Types**: Part-time, Permanent
Part-time hours: 20-25 per week

**Salary**: $27.00 per hour

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Burnaby, BC v: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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