Operations Customer Service Representative

2 weeks ago

Parksville, Canada West Coast Gates Full time

**Overview**
We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will engage with customers through various channels, ensuring their needs are met while promoting our products and services. Your ability to communicate effectively and analyze customer inquiries will be crucial in delivering a positive experience.

**Duties**
- Utilize strong phone etiquette to handle customer calls professionally and efficiently.
- Analyze customer issues and provide effective solutions or escalate as necessary.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Liase and coordinate with office staff, fabrication department, installation team and customers to ensure project milestones are met.
- Maintain a positive attitude while managing challenging situations with customers.
- Stay informed about product updates and company policies to provide accurate information to customers.

**Qualifications**
- Proven experience in customer service or sales is preferred.
- Strong communication skills in English.
- Ability to analyze information quickly and make sound decisions based on customer needs.
- Proficient in data entry with attention to detail.
- Excellent phone etiquette and interpersonal skills for effective communication with customers, suppliers and team members.
- Ability to work collaboratively within a team environment while also being self-motivated.

Join us in creating memorable experiences for our customers while advancing your career in a supportive environment

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Retention bonus

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Parksville, BC V9P 2B9: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Office: 1 year (preferred)
- Customer service: 1 year (required)

**Location**:

- Parksville, BC V9P 2B9 (preferred)

Work Location: In person

  • Customer Service Representative

    6 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our Central Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid...

  • Customer Service Representative

    6 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island Co-op...

  • Customer Service Representative

    6 months ago

    Parksville, Canada Mid Island Co-op Full time

    **Mid Island Co-op is hiring part-time Customer Service Representatives at our Parksville-Alberni Gas Bar located in Parksville, British Columbia.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things...

  • Customer Service Representative

    6 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our Corfield Liquor Store, in Parksville, BC** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent...

  • Customer Service Representative

    1 month ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Co-op is hiring part-time Customer Service Representatives for our Parksville Alberni Liquor Store located in Parksville, British Columbia.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things...

  • Customer Service Representative

    2 months ago

    Parksville, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for part-time Customer Service Representatives at our South Parksville Liquor Store**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for a part-time Customer Service Representative at our Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island Co-op...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for a part-time Customer Service Representative at our South Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    Mid Island Liquor is looking for a full-time Customer Service Representative at our Central Parksville Liquor Store. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    Mid Island Liquor is looking for a full-time Customer Service Representative at our Central Parksville Liquor Store. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our South Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island...

  • Customer Service Representative

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time and full-time Customer Service Representatives at our South Parksville Liquor Store** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...

  • Customer Service Representative

    3 weeks ago

    Parksville, British Columbia, Canada Lordco Auto Parts Full time

    Customer Service RepresentativeAt Lordco Auto Parts, we're looking for a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor team, you'll be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.Key Responsibilities:- Provide top-notch...

  • Insurance Operations Representative

    5 months ago

    Parksville, Canada Coastal Community Insurance Service Full time

    **Position Type**:Temporary **Duration**: Approximately six (6) months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Insurance Operations Representative** so if you’re passionate about efficiently processing...

  • Customer Service Representative

    1 month ago

    Parksville, British Columbia, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic team that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve our goal of being the best pizza delivery company in the world.Key ResponsibilitiesStock and maintain inventory levels to ensure seamless order...

  • Customer Service Representative

    1 month ago

    Parksville, British Columbia, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic team that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve our goal of being the best pizza delivery company in the world.Key ResponsibilitiesStock and maintain inventory levels to ensure seamless order...

  • Customer Service Representative

    3 weeks ago

    Parksville, British Columbia, Canada Domino's Pizza Canada Full time

    Domino's Pizza Canada Job OpportunityWe are seeking a Customer Service Representative to join our team at Domino's Pizza Canada. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Stocking ingredients from delivery area to storage, work...

  • Customer Service Representative

    1 month ago

    Parksville, British Columbia, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic team that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve our goal of being the best pizza delivery company in the world.Key ResponsibilitiesStock and maintain inventory levels to ensure seamless order...

  • Customer Service Representative

    1 month ago

    Parksville, British Columbia, Canada Domino's Pizza Canada Full time

    About Domino's Pizza CanadaWe're a dynamic team that's passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in helping us achieve our goal of being the best pizza delivery company in the world.Key ResponsibilitiesStock and maintain inventory levels to ensure seamless order...

  • Customer Service Representative, South Parksville

    5 months ago

    Parksville, Canada Mid Island Liquor Full time

    **Mid Island Liquor is looking for part-time Customer Service Representatives at our South Parksville Liquor Store.** Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: - Represent Mid Island...