Cashier/customer Service

1 month ago

Ottawa, Canada St Vincent de Paul Stores Ottawa Full time

**Cashier**

**Duties, Roles, and Responsibilities**

**Job Purpose**

The employee fulfilling this role is responsible for contributing to the success of the St. Vincent de Paul Stores through their diligence in the following duties and responsibilities) as required.

**Primary Duties and Responsibilities**

While reporting directly to the Assistant Manager - Retail, the Cashier performs all the following:
**Customer Service**
- Always be courteous, polite, respectful, and helpful to the customers and those we serve.
- Always be visible on the sales floor.**Colleague Care**
- Always be courteous, polite, respectful, and helpful to colleagues and management.
- Ensure you report on time for your scheduled shift.
- Ensure break times are followed and respected.
- Ensure you receive management approval for all shift change requests.
- Always be ready to assist colleagues in other sections, as may be required.
- Assist with development of new hires and cross train other employees, as necessary.
- Maintain a positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations.**Roles and Responsibilities**

Reporting to the Assistant Manager - Retail, your roles and responsibilities include, but are not limited to the following:

- Recommending to the Assistant Manager - Retail, changes that aim to improve operational efficiency and effectiveness of the cash area
- Completing, as may be required from time to time, general retail associate duties
- Ensuring that work area is kept clean, tidy and well stocked with bags and wrapping paper.
- Administering the funds of the organization according to the prescribed policies and procedures.
- Reporting cash related functions and problems to management
- Receiving payment by cash, credit cards, vouchers, or automatic debits
- Processing transactions on point-of-sale terminals
- Issuing receipts, credits, or change due to customers
- Counting money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Computing and record totals of transactions on the Daily Cash Report.
- Bagging, boxing, or wrapping merchandise
- Sorting, counting, and wrapping currency and coins
- Processing merchandise returns and exchanges when authorized by management
- Requesting information or assistance using paging systems
- Compiling and maintaining, as required, non-monetary reports and records.

**Required Skills**:

- Proficiency in the use of cash register operations and point of sale equipment
- Ability to identify high value and designer merchandise
- Strong customer service skills
- Ability to work with mínimal supervision
- Ability to communicate effectively
- Strong organizational skills

**Experience**
- 2 or more years retail cash experience
- 2 or more years of experience in dealing with customers in a retail environment

**Working Conditions**
- Ability to work in a store environment
- Ability to lift items of a reasonable weight alone and heavier items with assistance.
- Ability to stand for extended periods of time.
- Ability to work a varied schedule which may include working evenings and weekends on a rotational basis.
- Ability to work overtime hours to accommodate extraordinary activities or circumstances as may be necessary.

**Job Types**: Part-time, Casual
Part-time hours: 24 per week

**Salary**: From $15.50 per hour

Shift:

- Afternoon shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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