Residential Support Worker

4 days ago

Welland, Canada Gateway Residential & Community Support Services Full time

**Residential Support Worker - Ontario Health West**
**Collective Agreement Title**:
Residential Support Worker

**Reports to**:
Program Manager/Program Lead

**Work Hours**:
Relief/Part Time - Must be available for evening shifts (4 hours) and weekend shifts (5 hours)

**About Gateway Residential & Community Support Services**

We at Gateway believe in a community where all are offered respect, dignity, and hope for recovery. We believe in enabling people with mental illness to achieve the highest quality of life possible.

The philosophy of Gateway Residential and Community Support Services of Niagara Inc. is rooted in a desire to serve others. We support and encourage the individual's right to independence, personal decision-making, and involvement in all aspects of planning, implementation, governance and evaluation.

**Summary**:
The Residential Support Worker provides household management and assistance with routine activities of daily living in the residential setting, socialization and emotional support for individuals residing in both of our group home(s).

All activities are performed to encourage consumer independence and respect consumer choice.

**Responsibilities**:

- Supports up to seven (7) consumers
- Develop respectful and trusting relationships with consumers
- Developing and implementing strategies in partnership with consumers
- Developing social networks among residents
- Support and assist all consumers and PT staff of Gateway on an as needs basis

**Job Duties**:

- To assist consumers residing in our group home(s) to acquire the necessary life skills to transition to independent living
- Assist/teach consumers to carry out personal obligations such as banking, hygiene, timing of medication, and to follow through with educational & recreational pursuits as required
- Provide a variety of supports including: social and life skills teaching, crisis intervention/prevention, advocacy, working with mental health professionals & families, referrals to other services, etc.
- Liaison with other mental health providers, physicians, community workers and family members on behalf of the consumer
- Transport consumers as required to appointments with physicians and other medical or non-medical personnel and to advocate on their behalf
- Provide personal support to consumers in the form of therapeutic listening & companionship

**Job Duties Continued**:

- Observing and recording consumers’ concerns, progress, behaviors, improvements, health changes, activities, and reporting issues to the Clinical Supervisor or Executive Director (e.g. daily case notes, OCAN, incident reports, client information and contact sheets)
- Perform in-room visits, minimum once per week which includes case notes on visual condition of the room and living conditions of the consumer. If an issue has been identified, then increase the visits to the room weekly to a maximum of three visits per week to support necessary interventions to address concerns
- Advocate on behalf of the consumer with medical, entitlements and tenancy issues
- Organize and facilitate recreation and leisure activities
- Respects and protects the rights of consumers, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture
- Take ongoing training and skills development as offered by Gateway, to ensure a safe, secure living environment for consumers
- Monitor health and safety requirements of location(s), and report any risks or concerns and site maintenance to immediate Manager/Coordinator for resolution
- Maintains current knowledge and practice of all policies and procedures provided by Gateway, including but not exclusive to health and safety, fire safety, at risk procedures
- Attend staff meetings and regular supervision sessions
- Operates all equipment, including group home van, in a safe and appropriate manner
- Submits emergency drill reports, performs emergency evacuation drills, and completes the emergency preparedness checklist as required.
- Uses site petty cash responsibly, to purchase necessities for clients and the, and completes documentation of all petty cash transactions
- Respects and protects the house and its contents, including personal belongings of the clients
- Performs other related duties as assigned by the Clinical Supervisor or Executive Director
- Performs all duties and responsibilities in a manner consistent with the company mission statement, philosophy, and ethical standards

**Requirements**:

- Knowledge of the mental health system and mental health reform
- Bachelor degree or diploma in Social Service Worker
- 2 years experience in the community mental health field
- Good problem solving skills
- Ability to work independently and as part of a team
- Excellent interpersonal skills
- Good oral and written skills
- A valid drivers’ license with permission to carry rider attached
- CPR Certifica

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