Taxi Dispatcher

4 weeks ago

Lethbridge, Canada 94Cabs Ltd. Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Rural area
- Willing to relocate
- Transportation
- Supervision
- Dispatching
**Tasks**:

- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Handle wake-up calls
- Keep track of shipments
- Maintain vehicle operator work records
- Operate radio equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Train or arrange for training
- Supervise workers and projects
- Requisition or order materials, equipment and supplies
- Recommend personnel actions
- Prepare production and other reports
- Monitor and operate signal and track switch control panel
- Ensure health and safety regulations are followed
- Co-ordinate and schedule activities
- Resolve work problems and recommend measures to improve work methods
- Co-ordinate repairs and rentals
**Supervision**:

- 16-20 people
- Taxi and limousine drivers and chauffeurs
**Computer and technology knowledge**:

- Mapping and data visualization software
- Monitoring and tracking software
- Database software
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
- MS Excel
- MS Word
- MS Office
**Type of industry experience**:

- Public transit transportation
- Independently owned business
**Service experience**:

- Delivery
- Taxi
**Area of specialization**:

- Traffic controlling
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Valid driver's licence
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Long term benefits**:

- Life insurance
- Long-term care insurance
- Pension plan
**Other benefits**:

- Free parking available
- Team building opportunities

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