Current jobs related to Director Claims Intake - Richmond - WorkSafeBC
-
Director of Claims Operations
3 days ago
Richmond Hill, Ontario, Canada Sym-Tech Dealer Services Full timeJob Title: Director, Claims OperationsSym-Tech Dealer Services is seeking a highly skilled and experienced Director, Claims Operations to join our team. As a key member of our leadership team, you will be responsible for the efficient operation and performance of our Claims Operations Team.Key Responsibilities:Oversee all functions of the Claims Operations...
-
Director of Claims Operations
3 days ago
Richmond Hill, Ontario, Canada Sym-Tech Dealer Services Full timeJob Title: Director, Claims OperationsSym-Tech Dealer Services is seeking a highly skilled and experienced Director, Claims Operations to join our team. As a key member of our leadership team, you will be responsible for the efficient operation and performance of our Claims Operations Team.Key Responsibilities:Oversee all functions of the Claims Operations...
-
Director, Claims Operations
3 weeks ago
Richmond Hill, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
1 month ago
Richmond Hill, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
1 month ago
Richmond Hill, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
1 month ago
Richmond Hill, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
1 month ago
Richmond Hill, ON, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
3 weeks ago
Richmond Hill, ON, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
2 weeks ago
Richmond Hill, ON, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations
4 weeks ago
Richmond Hill, Ontario, York region, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Director, Claims Operations Leader
3 weeks ago
Richmond Hill, Ontario, Canada Sym-Tech Dealer Services Full timeAbout the RoleSym-Tech Dealer Services is seeking a highly skilled and experienced Director, Claims Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the efficient operation and performance of our Claims Operations department.Key ResponsibilitiesOversee all functions of the Claims Operations Team,...
-
Director, Claims Operations Leader
3 weeks ago
Richmond Hill, Ontario, Canada Sym-Tech Dealer Services Full timeAbout the RoleSym-Tech Dealer Services is seeking a highly skilled and experienced Director, Claims Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the efficient operation and performance of our Claims Operations department.Key ResponsibilitiesOversee all functions of the Claims Operations Team,...
-
Claims Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Claims Specialist to join our Complex Injury Team at Intact Financial Corporation. As a Claims Specialist, you will play a critical role in handling Accident Benefit files, analyzing insurance policy wording, and communicating with customers, lawyers, and rehabilitation experts.Key ResponsibilitiesHandle a...
-
Claims Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Claims Specialist to join our Complex Injury Team at Intact Financial Corporation. As a Claims Specialist, you will play a critical role in handling Accident Benefit files, analyzing insurance policy wording, and communicating with customers, lawyers, and rehabilitation experts.Key ResponsibilitiesHandle a...
-
Mortgage Branch Director
2 days ago
Richmond Hill, Ontario, Canada ARS Global Emergency Management CA Full timeJob Title: Mortgage Branch ManagerARS / Global Emergency Management CA is seeking a highly skilled and experienced Mortgage Branch Manager to lead our Toronto branch. As a key member of our team, you will be responsible for overseeing all aspects of branch operations, including claim intake, emergency services, project management, staff scheduling, and...
-
Mortgage Branch Director
1 day ago
Richmond Hill, Ontario, Canada ARS Global Emergency Management CA Full timeJob Title: Mortgage Branch ManagerARS / Global Emergency Management CA is seeking a highly skilled and experienced Mortgage Branch Manager to lead our Toronto branch. As a key member of our team, you will be responsible for overseeing all aspects of branch operations, including claim intake, emergency services, project management, staff scheduling, and...
-
Accident Benefits Claims Handler
3 weeks ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Claims Specialist to join our Complex Injury Team at Intact Financial Corporation. As a Claims Specialist, you will play a critical role in handling Accident Benefit files, analyzing insurance policy wording, and communicating with customers, lawyers, and rehabilitation experts.Key ResponsibilitiesHandle a...
-
Accident Benefits Claims Handler
3 weeks ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Claims Specialist to join our Complex Injury Team at Intact Financial Corporation. As a Claims Specialist, you will play a critical role in handling Accident Benefit files, analyzing insurance policy wording, and communicating with customers, lawyers, and rehabilitation experts.Key ResponsibilitiesHandle a...
-
Claims Specialist
7 days ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Specialist to join our Complex Injury team, handling Accident Benefit files with a strong understanding of legislation and regulations. This is a 12-month secondment/contract opportunity.Key ResponsibilitiesHandle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic...
-
Claims Specialist
7 days ago
Richmond Hill, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe're seeking a skilled Claims Specialist to join our Complex Injury team, handling Accident Benefit files with a strong understanding of legislation and regulations. This is a 12-month secondment/contract opportunity.Key ResponsibilitiesHandle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic...
Director Claims Intake
4 months ago
Job requisition number
038627
Job location
Richmond
Full-time / part-time
Full-time
Posting period
From 04/09/2024 to 04/22/2024
Overview
- Are you a forward-thinking leader with experience in people management and a track record of successful team results? If so, consider joining our management team in Claims Intake & Adjudication Services. We have an opportunity for a collaborative leader with a results-oriented mindset that will lead and inspire a large team to achieve divisional goals.Reporting to the Head of Claims and Rehabilitation Services, the **Director, Claims Intake & Adjudication Services** will provide leadership and direction to ensure the effective implementation of WorkSafeBC and Divisional strategies, business plans and policies in the delivery of quality, client focused service. As a member of the Divisional management team, the position participates in Divisional strategy and policy development, planning and decision-making activities. The areas of responsibility which include over 450 staff are:
- Specialized Adjudication Services, encompassing such complex claims as Activity-Related Soft Tissue Disorders (ASTD), mental health, and occupational disease claims, among others
- Adjudication Services, including Adjudication and Hearing Loss Services
- Claims Intake Services (including Teleclaim Adjudication, Claims Call Centre, Wage Rate Adjudication, Records Management, and operational and integration aspects of externally contracted services)
- As a member of the divisional management team, you’ll be responsible for ensuring the effective implementation of WorkSafeBC and divisional strategies, business plans and policies in the delivery of quality, client focused service.- In this role, your work will be aligned with our core values and your role will bring these values to life every day through your behaviors, those are the actions we take and how we support our staff and deliver client centric service that reflects our vision, promise, and values.**Where you’ll work**
- At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.- In this role, you will work primarily from our Richmond office with some flexibility to work from your home in B.C.**How you’ll make a difference**: You’ll make important and fair decisions when people get injured at work.
What you'll do
- Provide overall direction for the Claims Intake and Adjudication Services department
- Provide strategic leadership and direction to the management team within the department to ensure organizational and divisional goals are met and programs, policies, plans and services are successfully implemented
- Participate in divisional strategy and policy development, planning and decision-making activities to ensure the delivery of quality, client focused services
- Promote teamwork and collaboration in delivering client centered services and achieving business objectives, results and priorities
- Set performance goals and provide coaching, developmental planning, and ensure training is provided to meet performance expectations
- Foster a supportive and healthy and constructive staff and labour relations environment within the department by supporting open communication and dealing proactively with issues. Promoting teamwork and recognizing employees’ contributions
- Act as an ambassador for WorkSafeBC and the division, both internally and externally with various stakeholders
Is this a good fit for you?
We’re looking for someone who:
- Builds strong relationships and promote a quality, service-oriented approach to providing services to external and internal clients
- Communicates with confidence and courage, listen well, and approach difficult conversations with assurance
- Solves problems, think of innovative solutions, make decisions, determine a course, and take action
- Researches, analyzes and prepares detailed written reports
- Makes formal presentations to Divisional or Board management and external agencies
- Creates an environment that encourages and supports the development and success of individuals on your team, enabling them to contribute to the team and reach their maximum potential
- Exhibits excellent interpersonal skills and a high level of professionalism to provide empathetic, tactful, respectful, and courteous service
- Open to travel around the province as required by the business
**Your background and experience**
- A post-secondary degree in a related discipline
- Minimum of ten years of industry-related experience in a leadership role including experience managing people
- Project management experience is required
- We’ll consider an equivalent combination of education and experience.**Important to know**
Before we can finalize any offer of employment, you must consent and successfully meet the legal requirements under the Criminal Records Review Act
