Overnight Loss Prevention Officer

5 months ago

Whistler, Canada Westin Resort and Spa Whistler Full time

**WESTIN**

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.

**The Impact You’ll Make**:
Our Quality Keepers know that the countless small details end up making a big impression on our customers. It’s their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company.

An Overnight Loss Prevention Officer is responsible to safeguard the hotel property and assets, and guard the well-being of guests, employees, and visitors.

**The Wellness You Deserve**:
We’ll support you in and out of the workplace by offering:

- Team-spirited coworkers & encouraging management
- Learning and development opportunities
- Reward and Recognition Programs
- Staff Accommodation (based on availability)
- Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
- Complimentary Staff Meal

**What we are looking for**:

- A warm, people-oriented demeanor
- A team-first attitude
- High attention to detail and a drive to get things done

**Position Requirements**:

- Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets
- Initiate and follow-up all investigations of crimes committed against property and persons
- Assist sick and injured guests and employees, ensuring documentation and disposition of reports
- Answer house calls, assist guests and employees with respect to safety, security and hotel operations
- Maintain accurate records while performing basic duties including, but not limited to: camera monitoring, daily shift activity log, lost & found reporting, and all guest or employee interaction
- Complete evacuation and emergency response procedures when necessary.
- Comply with WRS’s Occupational Health and Safety Program and the Regulation of WorkSafeBC

**Skills & Experience**:

- Knowledge of basic Fire, Life & Safety standards/processes.
- Strong communication skills, both verbal and written, and a passion for dealng with and emotionally connecting with others
- Basic computer knowledge
- Excellent attention to detail

**General Requirements**:

- Must be legally entitled to work in Canada.
- Possess or be willing to attain a valid BC security worker's license.
- Possess or be willing to attain Occupational First Aid Level 2.
- Ability to work independently and able to remain alert and comfortable handling emergencies in a calm manner while on duty. - Training & support will be provided
- Have excellent problem-solving skills.
- Have a positive attitude with a professional demeanor.
- Possess excellent multi-tasking, problem-solving, prioritizing and organizational abilities.
- Possess a good understanding of De-escalation strategies and skills. Training provided.
- Able to lift up to 50 lbs

**Health & Safety**:
Health & Safety is at our core
- Safety orientations to ensure you feel safe at work
- Proud to be COR certified - an occupational health and safety accreditation program that verifies a fully implemented safety and health program which meets national standards.
- Monthly safety committee meetings

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